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Financial Counselor

Company: MultiCare Health System
Location: Spokane
Posted on: September 13, 2019

Job Description:



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Financial Counselor

Job Number: 72323


Location:


Spokane, WA


Job Category: Clerical / Admin Support

Employment Type: Part Time - Regular

MultiCare Entity: Deaconess Hospital

FTE: 0.8

Specialty: Not Applicable

Department: Access Services Core DHS

Shift: Day

Work Schedule: Weekdays

The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org

Position Summary:

The Financial Counselor liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for the hospital and acts as patient financial advocate in resolving patient liability. The Financial Counselor contacts and interviews patients and/or their representative(s) to ensure reimbursement to the assigned hospital from patients or other responsible parties using a high degree of tact while maintaining patient confidentiality and dignity in addressing each individual situation. He/she assists patients in understanding their health care insurance coverage by determining eligibility, benefits, authorization and utilization requirements and patient liability for specific department(s). The Financial Counselor may collect up-front payments, facilitate financial arrangements, or assist patients in accessing programs such as Medicaid, Medicare or alternative funding sources or charity, when appropriate.

Minimum Requirements:

One (1) year of business or college course work preferred

Three (3) years of healthcare related experience to include collections, financial counseling or billing experience required

Patient Registration experience preferred

Completion of a medical terminology course or proficiency preferred

Education/Licenses/Certifications:

National Association of Access Management Certification preferred









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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at candidateexperienceteam@multicare.org.

Keywords: MultiCare Health System, Spokane , Financial Counselor, Accounting, Auditing , Spokane, Washington

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