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Patient Financial Navigator (INW)

Company: MultiCare Health System
Location: Spokane
Posted on: September 13, 2019

Job Description:



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Patient Financial Navigator (INW)

Job Number: 69087


Location:


Spokane, WA


Job Category: Finance

Employment Type: Full-Time Regular

MultiCare Entity: Deaconess Hospital

FTE: 1

Specialty: Not Applicable

Department: Pat Financial Navigation INW

Shift: Day

Work Schedule: 2:00pm -10:30pm

The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org

Position Summary: The Patient Financial Navigator (PFN) assists patients and/or families access a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity; determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility, and negotiates payment arrangements. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for hospitals and acts as an advocate for the patient in resolving patient liability.

Minimum Requirements: The Patient Financial Navigator (PFN) assists patients and/or families access a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity; determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility, and negotiates payment arrangements. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for hospitals and acts as an advocate for the patient in resolving patient liability.

Education/Licenses/Certifications: Completion of a medical terminology course or proficiency preferred

Certified as an Application Counselor (CAC) within 90-days of employment









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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at candidateexperienceteam@multicare.org.

Keywords: MultiCare Health System, Spokane , Patient Financial Navigator (INW), Accounting, Auditing , Spokane, Washington

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