SpokaneRecruiter Since 2001
the smart solution for Spokane jobs

Billing Specialist

Company: ENGIE Insight
Location: Spokane
Posted on: September 15, 2019

Job Description:

This

position is responsible for resolving bill payment edits, missing bills and

resolving all possible interruption notices working closely with the other team

members. This position will be responsible for working with utility companies

directly and client indirectly. This position will work within a vertical team.

ENGIE Insight, formerly Ecova, partners with multi-site businesses that aim to thrive in a sustainable world. With a foundation of accurate and comprehensive resource data - including energy, water, waste and telecom - we apply technology and people expertise to lower costs, drive efficiencies and reduce environmental impact. More than 1,000 customers, including 25" of the Fortune 500, turn to ENGIE Insight to help move their sustainable resource management initiatives forward.

ENGIE Insight's people are our greatest strength, bound by our vision to enable a sustainable world where people, organizations and the environment thrive. We are passionate about making our company and the world a better place; responsible in working with commitment and accountability; collaborative with our colleagues and clients, and agile enough to work in a dynamic, changing industry.

The wide-ranging expertise of our diverse team fuels the innovation that places us on the leading edge of the energy industry. As such, we nurture a company culture-through training, mentoring and professional development-that encourages all employees to thrive. If this the kind of place you see yourself working, we invite you to join ENGIE Insight.

*In order to be considered for the role, your resume must be attached in your application.

Position Summary

This

position is responsible for resolving bill payment edits, missing bills and

resolving all possible interruption notices working closely with the other team

members. This position will be responsible for working with utility companies

directly and client indirectly. This position will work within a vertical team.

Role Description


  • Resolve

    bill edits of levels 4-6
  • Resolve

    account level edits including meter number changes, account number changes, and

    final bill edits.
  • Research

    missing bills not received
  • Assist

    in resolution of team issues such as shut-offs, disconnect notices, increase in

    late fees or service failures
  • Review

    final bill reporting to ensure accuracy and all pertinent information is

    included for client review.
  • Complete

    any necessary payment research to ensure client accounts remain current and

    services remain on. Includes working with accounting, p-card, EFT, and internal

    team members
  • Contact

    vendors to update billing address
  • Communicate

    with clients for approval to pays.
  • Ensure that follow-up, email, and correspondence are

    completed in a timely manner
  • Support and maintain team metrics given by supervisor/manager
  • Answer

    incoming calls from utilities and vendors.

  • Data

    Entry of on-going, resource and history bills as needed.
  • Perform

    other duties as assigned


    Role Competencies


    • Requires a high

      school diploma or its equivalent.
    • Requires two years of

      clerical and/or customer related work experience
    • Other combinations of

      experience/education may be considered
    • Must have excellent

      phone skills and customer service
    • Must have solid

      computer skills, including familiarity with Word, Excel, Outlook and Internet

      and several customized Engie Insight systems (including but not limited to Avi,

      Workflow)
    • Must be able to

      organize, prioritize, and use time management tools
    • Ability to demonstrate

      basic mathematical aptitude
    • Must have basic

      problem solving abilities
    • Must be a team

      player, dependable and have a sense of ownership
    • Must be able to adapt

      to change easily
    • Must be flexible with

      schedule and available for overtime work as needed

      ENGIE Insight Information

      Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

      ENGIE Insight is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

      Connect with ENGIE Insight: Twitter - LinkedIn - Facebook - Blog - Videos - Webinars

      Apply now

Keywords: ENGIE Insight, Spokane , Billing Specialist, Accounting, Auditing , Spokane, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Financial Advisor - Spokane / Tri-Cities and Surrounding Areas
Description: SummaryOur Growth is Your Opportunity - Work with Purpose br br Envision a career that empowers you to use all of your unique talents to help others lead more confident, content and generous lives. (more...)
Company: Thrivent Financial
Location: Spokane
Posted on: 09/17/2019

Financial Advisor
Description: Edward Jones br br Financial Advisor Job Description br br Start a brand new career with support and flexibility. We're looking for professionals with a track record of success to join our growing (more...)
Company: Edward Jones
Location: Spokane
Posted on: 09/5/2019

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Spokane
Posted on: 09/8/2019


Medical Collections Specialist
Description: Kelly Services is currently seeking a Medical Collections Specialist for one of our top clients in Spokane br br As a Medical Collections Specialist placed with Kelly Services, you will serve as (more...)
Company: Kelly Services
Location: Spokane
Posted on: 09/20/2019

Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Spokane
Posted on: 09/20/2019

Credentialed Tax Expert - CPA
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Spokane
Posted on: 09/20/2019

Billing Specialist
Description: This br br position is responsible for resolving bill payment edits, missing bills and br br resolving all possible interruption notices working closely with the other team br br members. (more...)
Company: ENGIE Insight
Location: Spokane
Posted on: 09/15/2019

Financial Service / Insurance Representative
Description: Apply Now COMPANY OVERVIEW: MassMutual Financial Group is a global, diversified financial services organization whose companies offer abroad portfolio of asset management and insurance products and services. (more...)
Company: Mass Mutual
Location: Spokane
Posted on: 09/10/2019

Financial Analyst
Description: Financial Analyst - FinanceBenefits Eligibility Employment Type : Full-time benefits 32-40 hours per week Shift Type: DayShift Length: 8 HoursPrimary Location City : VancouverState: WAPeaceHealth is (more...)
Company: PeaceHealth
Location: Spokane
Posted on: 09/6/2019

Financial Representative Intern
Description: Job Description br br BEGIN YOUR PROFESSIONAL DEVELOPMENT AS AN INTERN WITH NORTHWESTERN MUTUAL br br One of America's Top 25 internships according to Vault.com, Northwestern Mutual Financial (more...)
Company: Northwestern Mutual
Location: Spokane
Posted on: 09/13/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Spokane RSS job feeds