Company: Community Health Association of Spokane
Posted on: June 24, 2022
AMAZING Benefits Package!
Medical, Dental, Vision
Paid Time Off (PTO)
CHAS Health offers up to 6 weeks of PTO per anniversary year for
full time employees.
Loan Reimbursement Program that provides reimbursement for student
loan payments up to $5,250 per year for CHAS Health employees
working a minimum of 30 hours a week who have completed 90 days of
employment and are in good standing. This program is for employees
with qualified student loans that are not eligible for state or
federal loan repayment programs.
Flexible Work Arrangements
This CHAS Health benefit provides employees the opportunity to work
modified schedules, work part-time, or work from home. This
structure allows employees in eligible positions more flexibility
with balancing work and personal life.
CHAS Health will match the employee's contribution, up to 6% of
gross wages. Both 401(k) Traditional and Roth retirement plans are
Purpose of Job:
Improve the overall health of the communities we serve by
performing reception, scheduling and general administrative support
duties as follows:
Essential Duties and Responsibilities:
* Immediately greets patients upon arrival; verifies appointment
time, insurance and personal information, and collects co-pay.
* Schedules patient appointments based on established scheduling
guidelines to ensure clinic can achieve target productivity
* Reconciles daily receipts/petty cash.
* Takes patient demographics over the phone & enters into
electronic health records system (EHR).
* Ensures accuracy and completion of intake forms before forwarding
to appropriate department for processing.
* Professionally answers calls, takes messages and/or refers
callers to appropriate individuals.
* Schedules translators as needed.
* Treats patients with highest respect in all functions of job and
maintains patient confidentiality.
* Monitors patient waiting rooms for cleanliness and security.
* Performs other duties as assigned.
Education/Experience: HS diploma or equivalent required. Applicable
additional schooling and/or formal training preferred. Customer
service and multi-line telephone experience preferred.
Skills: Computer skills required. Ability to spell accurately. Able
to clearly communicate information to patients and gather
information from patients. Must have basic math skills to calculate
Front Office staff are required to stand, sit, and be mobile
one-third to two-thirds of the time. They are required to use hands
to finger, handle or feel over two-thirds of the time; while
reaching with hands and arms occurs one-third of the day. Climbing
or balancing, stooping, kneeling or crouching occurs less than
one-third of the time. Communicating by talking / hearing occurs
over two-thirds of the day. Amount of time spent lifting or
exerting force is about 50% for up to 10 pounds and less than
one-third of the time up to 25 - 40 pounds. Rarely is there a need
to lift more than 41 pounds.
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
Keywords: Community Health Association of Spokane, Spokane , Front Office, Administration, Clerical , Cheney, Washington
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