WELLNESS SERVICES ADMINISTRATIVE ASSISTANT

Company: Marimn Health
Location: Spokane
Posted on: January 27, 2023

Job Description:

Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest in 2018, 2019, 2020, 2021 AND 2022 and Modern Healthcare's Family Friendliest Employer in 2020!

Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!

Your employer paid benefits include:
Medical, Dental, Prescription, and Vision for employee and all legal dependents.
401(k) plan with 5% employer match after 1 year of employment.
Employee Life insurance plan of $100,000 + the employee's annual earnings.
Short and long term disability.
Generous PTO with the ability to earn additional personal days.

Please note that this position is in Plummer, ID. Carpool opportunities are available.

This is a non-exempt position serving Indian and non-Indian Members of the Wellness Center and Coeur Center. This position assists with administrative supports to the Boys & Girls Club Manager, the Wellness Services Memberships Manager, the Wellbriety Manager, and the Wellness Services Director in service to members and the community.

QUALIFICATIONS: High school diploma or GED required. Must have excellent interpersonal skills in a mixed culture context. Must be organized, professional and able to establish and maintain supportive working relationships with staff, the public, service groups and facility users. Demonstrated success in providing exceptional customer service required. A minimum of 2 years of work experience as a receptionist, greeter, administrative assistant or equivalent required. Must enjoy working with and around kids. The majority of this experience should have had high public contact and visibility. Proper and professional telephone etiquette is required. Extensive experience in customer service, project collaboration and proven ability to support tasks and project advancement. Must be able to operate a personal computer and learn operation of software applications, including ability to type efficiently, knowledge and utilization of Microsoft Word and Excel. Must have experience in conflict resolution respond to membership/fee/program related inquiries in a timely and professional manner. Must hold and/or be willing to obtain the following: Food Handlers Certification, First Aid/CPR certification, and Water Watcher certification in the first six months of employment and must be able to pass a Criminal Background Check.

PERSONAL CHARACTERISTICS:
Possesses demonstrated ability to perform as a team player.
Maintains positive peer relationships and provides assistance in a friendly, helpful manner to all members, visitors and staff.
High energy, possesses the ability to work independently, is detail oriented, organized, and works well under pressure. Meets deadlines.
Must be able to multitask and be flexible in this dynamic work environment
Must have excellent communication skills.
Must have consistent work attendance record and be willing to work flexible hours including nights and weekends.
Demonstrates cultural sensitivity.
Ability to build engaging and appropriate relationships with all ages.
Enthusiastic personality with a neat, professional appearance.
Understands and practices confidentiality.

ADA ESSENTIAL FUNCTIONS:
Hearing: within normal limits with or without use of corrective hearing devices.
Vision: adequate to read 12-point type with or without use of corrective lenses.
Must be able to verbally interact with staff, clients and public.
Manual dexterity of hands/fingers for writing and data entry.
Able to lift up to 50 lbs.
Standing 25 -50% of the day.
Walking 25 - 50% of the day
Pushing up to 40 lbs.
Pulling up to 30 lbs.

RESPONSIBILITIES:
Performs administrative non-manual office work supporting the overall operation of areas within the Wellness Services departments.
Support Boys & Girls Club activities by familiarizing self with daily activities and special events.
Quarterly creation of the Wellness Services Team Meeting Power Point at the direction of the Wellness Services Director.
Keep Manager informed, especially in regards to matters of significance that may arise, ensuring safety and excellent member experience.
Schedule meetings as needed with collaborative partners, provide administrative support in minutes and follow up timely with task items.
Work with team Managers to gather all necessary data and information for the Quarterly Report and Newsletter in collaboration with Marimn Health Marketing team for formatting and publication approval.
Demonstrate a comprehensive knowledge of, and comply with the company's policies and procedures, including the rules and procedures contained in the Marimn Health Boys & Girls Club/Wellness Services Membership Handbook and consistently and appropriately enforce them.
Work closely with the Wellness Services Managers and Director to assist with excellent service delivery.
Make recommendations and secures purchase orders for equipment, supplies and maintenance needs of the program utilizing electronic system.
Attend required staff meetings, takes clear and accurate minutes, serves on assigned committees and prepares reports as requested.
Participates in Policies and Procedures meetings, assisting with making edits/updates as directed ensuring electronic updates are complete.
Respond in a timely manner to assignments and communicates with Director when timelines cannot be met.
Work as a team member of the Wellness Services Team. Utilize ActiveNet for internal/external programing reservations of gym/conference room/natatorium/field utilization times as needed in support to community/private external reservations.
Work in collaboration with Grants Manager for all grant deadline tracking and data collection.
Consistently demonstrate positive, effective communication skills and interactions with members, volunteers, youth, teens, elderly, fellow Marimn Health employees and external community partners.
Consistently promote a positive, professional image of Marimn Health at all times, and provide consistent high-quality customer service to all Members and the community.

Responds promptly to Member requests or concerns.
Has a positive, engaging and appropriate relationship with youth, teens, parents and staff. Conducts information tours of the facilities using provided scripting and sharing the vision of service outreach.
Participates in ongoing education toward applicable and additional certifications.
Maintains current certifications, updating when necessary and before expiration date(s).
Attends all meetings and trainings as assigned.
Performs other duties as assigned.

PM22

PI200527203

Keywords: Marimn Health, Spokane , WELLNESS SERVICES ADMINISTRATIVE ASSISTANT, Administration, Clerical , Spokane, Washington