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Appeals Assistant, Office Assistant 3 Spokane

Company: Employment Security Department
Location: Spokane
Posted on: July 12, 2019

Job Description:

Save Education - High School Diploma or GED Skills - Clerical Experience Benefits - Flexible Schedule Here's your opportunity to be a key part of how we live our vision and BUILD the nation's best and most future ready workforce - starting right at ESD! Who We Are and What We Do Here at the Employment Security Department (ESD), we believe in the power of finding the right job for each person, every time. We do this by connecting employers with job seekers and supporting transitions to new jobs. In ition, we deliver timely unemployment insurance benefits and a fair and stable unemployment insurance system. Our Spokane Unemployment Insurance (UI) Claims Center provides timely and accurate unemployment benefits, information and referrals to appropriate resources. We are in need of hiring one Full-Time/Permanent Appeals Assistant, Office Assistant 3 (OA3) position to support our Unemployment Insurance Specialists. In this role, you will perform a variety of complex clerical duties such as preparing and processing documents and reports, maintaining databases and responding to inquiries concerning Unemployment Insurance (UI) claims. Your interpersonal skills, ability to problem solve, and commitment to providing value-ed services to our customers are needed on our team. If this sounds like the right fit for you, and you're ready to contribute to a work environment that embraces inclusiveness, then we encourage you to now! More than Just a Paycheck! Washington State offers one of the most competitive benefits packages in the nation. To read more about our benefits, click on the following employee benefit links: Benefits (insurance, retirement, and related benefits) Vacation, Leave, and Holidays Special Programs (itional benefits) Duties: In this role, you will assist with appeal and central claims processing. You will also respond to inquiries regarding appeals. Some of what you'll enjoy doing: Transferring applications and appeal issue packages to the Office of the Administrative Hearings. Organizing, preparing and researching appeals for further processing. Providing quality data entry, filing and routing appeals. Reviewing documents for compliance with rules and procedures and maintaining daily logs for appeals and continued claims unit. Notifying claimant of incomplete, non-legal claim forms. Preparing claim forms for keying or for further review. Coordinating and scheduling meetings, preparing rooms and setting up equipment, and updating calendars. Ensuring adequate phone coverage and transferring calls. Picking up and delivering mail. Maintaining inventory of office supplies; preparing and submitting orders. Qualifications: Required Qualifications: High School Diploma or GED. Two (2) years of clerical experience. OR A combination of education and/or relevant experience. Supplemental Information: Attach a resume and letter of interest to your on-line application (through the Attachment(s) field). Applications with comments such as 'see attachments' in the supplemental question responses will be considered incomplete. Other Information This recruitment may be used to establish a qualified pool of OA3 candidates for agency-wide vacancies in the next six months. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are having technical difficulties creating, accessing or completing your application, please contact ********************** or ************** or toll free **************. Veteran's Preference Applicants who meet the minimum qualifications and wish to claim Veteran's Preference must attach a copy of their DD214 or other verification of military service. Please black out any personally identifiable data such as social security numbers. Thank you for your service! Modern Workplace ESD's employee engagement continued to trend upward in 2018 as we developed programs to improve the employee experience. We are diligent and remain focused on creating a modern workplace designed to meet the needs of a changing workforce. We have wellness programs, telework policies and flexible schedules. We're working to update our facilities all over the state to enhance both the client and employee experience. Opportunity for All The Washington Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to. Please include your name and preferred pronouns in your application, to ensure we ress you appropriately throughout the application process. Please contact Dawn Loduha at ************ or ******************, if you have any questions regarding this posting. You can also email us at *********************** or Washington Relay Service 711 if you are a person with a disability needing assistance in the application process, if you need this job announcement in an alternate format, or with general questions about this opportunity.

Keywords: Employment Security Department, Spokane , Appeals Assistant, Office Assistant 3 Spokane, Administration, Clerical , Spokane, Washington

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