West Coast Education and Event Trainer, North America, Le Labo

Company: Est--e Lauder Companies
Location: Spokane
Posted on: September 11, 2023

Job Description:

Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French: Each of our boutique's function like an open laboratory designed as an entertainment park for the senses where people can take the time to smell and touch raw ingredients in order to awaken their olfactory system and trigger emotions. We freshly hand-blend our fragrances on site, to the order and each label is personalized with the date and place of the formulation as well as a message chosen by our client. Creating soulful Beauty with Care through our craft of slow perfumery is the heartbeat of our company. We work with a community of craftspeople who shape our world: the flower harvesters, the local family farms, the candle hand-pourers, the reclaimed wood artisans, the lab technicians etc.Joining Le Labo means joining a scented Revolution initiated more than 15 years ago as the antidote to mainstream fragrances and conventional marketing approaches. Being able to nurture our "small" roots and artisanal ethos while scaling our actions to become "big" and reach more people is our current balancing act for which we need support. Check out our manifesto online if you are intrigued, and please only engage if you truly connect with it.JOB SUMMARYLe Labo is expanding with the opening of new boutiques and counters and we are currently looking for our West Coast Education and Event trainer.This position will support the Education and Event efforts with the objective to nurture the unique DNA of Le Labo, execute brand aligned training and drive sales ahead of the industry. This role will also support brand events spanning both education and client events for superior execution in-store. This candidate will be a champion in promoting the brand identity to internal and external teams and partners, embodying the values and principles of Le Labo and fostering an internal culture of belonging and empathy.This role will be based of Los Angeles supporting a portfolio of boutiques and Department stores across the West Coast region with locations in California, Washington, Colorado, Nevada and Arizona and Oregon. The role will be a minimum of 80% in the Field. The position reports to the North America Senior Manager Education & Event.PRIMARY RESPONSIBILITIES:EDUCATION &TRAINING- Educate and inspire teams on our creations and craft, including what Le Labo is, what we do and how we do it.- Partner with Senior Manager and West Coast Sales team to execute all training sessions to support new launches, category highlights, brand events, with Souls (FSS & DS).- Collaborate with West Coast Field Executive Sales Managers (FESM) to create education workshops to drive sales and improve KPI's.- For Dept Stores specifically: execute trainings to support education & foster engagement within the store to increase brand awareness and boost cross-dept partnership.- Share insights and learnings with Sr Manager to increase efficiency of the trainings / programs. - Identity opportunities within Labs to nurture the Le Labo craft and enhance Soul's knowledge of our values, the manifesto, our unique sales approach, and the details that go into slow- perfumery - Partner with FESM to measure impact of training on performance & KPI - Drive awareness of all sustainability and ID&E initiatives within LabsSOUL ONBOARDING & ONGOING CULTURE CHAMPION- Lead onboarding execution of new POS Souls, aligning to NA Onboarding guide. Provide insights to continue to drive improvements on immersion experience. - Launch and embed regional initiatives and programs aimed at nurturing the development of Souls (FSS & DS) to maintain high performance, motivation, and retention in stores. - Support Field when needed with recruitment of new talent. - Help disseminate cultural elements / practices from the Global education strategy to create consistency in local execution.- Ensure all NA Souls are on @lelabosouls community in partnering with Global and Field, educate Souls on the brand's platform/resources.- Partner on the implementation of Le Labo NA Milestones celebration program in partnership with Sales team, drive execution of internal gifting programs for Souls.CHAMPION AND STEWARD Le Labo VALUES- Commit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo mission.- Demonstrate kindness and respect, empathy, inclusion, and humility, and ensure these are at the core of all interactions.- Embody the values of the manifesto through our actions, and drive accountability for contributing to the growing internal culture of Le Labo.- Create value and positive impact across all elements of our Brand, operations, teams, partners, and the broader world.- Exude passion for Le Labo and deeply appreciate, understand the Brand DNA- Ensure deep diversity & inclusion focus and understanding for client interactionsThe anticipated base salary range for this position is $71,000 to $106,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.In addition, The Est--e Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.QUALIFICATIONS & SKILLS- 3-5 years+ of work experience, either in retail / corporate education or in related field- Min of 80% travel time expected- Strong communication/collaboration skills, interpersonal and leadership abilities- Passionate speaker that is able to energize and inspire others, very comfortable presenting and engaging with small and large audience- A results-oriented performer, who sets aggressive personal goals and deadlines, and consistently meets or exceeds targets- Disruptive mindset, thinking out of the box and open to new, alternative approaches- Creative and pragmatic approach to problem solving- Exude passion for Le Labo and deeply appreciates, understands the Brand DNA and protects values of the brand and business model- Motivated, self-starter, with the ability to work both independently as well as collaboratively; team-player mindset- Ability to work in a dynamic, fast-paced, independent environment, and manage multiple concurrent projects (tracking timing, budget, deliverables, etc.) while collaborating effectively to leverage cross-functional Brand strengths- Highly organized and able to manage complex project- Ability to understand any needs across channels and formats- Exceptional command of, and formatting skills within: PowerPoint, Excel, Word- Strong writing skills, able to leverage unique voice of the Brand and nuanced toneJob: Education / TrainingPrimary Location: Americas-US-Job Type: StandardSchedule: Full-timeShift: 1st (Day) ShiftJob Number: 2312014 We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.

Keywords: Est--e Lauder Companies, Spokane , West Coast Education and Event Trainer, North America, Le Labo, Education / Teaching , Spokane, Washington