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Cloud Applications, Senior Engineer

Company: PTC Inc.
Location: Uniontown
Posted on: February 22, 2021

Job Description:

http://careers.ptc.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=2&siteid=5213&PageType=JobDetails&jobid=3100994&codes=IND Job Description The PTC Cloud Applications Engineer, Senior delivers business solutions for Cloud customers, executes Service Requests, performs pro-active maintenance of Cloud hosted environments that include application hardening, patches, performance tuning, and drives continuous improvement in Cloud processes. This includes--but is not limited to performance, reliability--& compliance, and strategically develops and executes solution roadmap that aligns to business strategy. This person will engage Cloud Engineering to support NSI process and adoption of new technologies/offerings.
-- Responsibilities: 1.This is a customer facing role that involves interaction with the customer during Service Request execution 2.Proactive maintenance of Cloud environments that includes application hardening, patch deployments, and performance tuning. 3.Maintenance of existing Automation to support new point releases, and bug fixes 4.Collaborate with other Cloud teams including Engineering and Portfolio to support NSI process, and Cloud enablement of new offerings and technologies 5.Identify and Escalate issues to Application Managers 6.Work in 24x7 environment - Weekend execution will be required, but will be scheduled with rotational shifts 7.Monitor the Service Request and ensures that all Service Requests are responded to as per the defined SLT. 8.Ability to logically prioritize, delegate and schedule tasks within the team. 9.Cloud point of contact for escalations 10.Mentor team
-- Required Skills and Experience: 1.Bachelor's Degree or equivalent in Engineering / Computer Science-- 2.5 - 7 years' experience-- 3. Preferred background and skills:

  • Experience of IoT Platform - Thingworx, Axeda, IOT Hub
  • Experience of Public Cloud like Azure or AWS
  • Expert knowledge of Linux Operating Systems.
  • Knowledge of Distributed Architecture
  • Awareness/Experience using a Ticketing System like Salesforce or Service Now
  • Strong diagnostic and Troubleshooting Skills--
  • Good understanding of web technologies like Apache and JBOSS--
  • Experience with a scripting language like Python or Perl
  • Experience with basic JAVA, Javascript, JSP
  • Ability to Interact with customers.
  • Ability to meet deadlines and work well under pressure
  • Strong motivation to learn new technologies
  • Able to work and contribute to a team environment
  • Flexible, detail oriented and organized with the ability to multitask and work independently--
  • Excellent written and spoken communication skills
    #LI-BU PTC Company Description About PTC (NASDAQ: PTC) PTC unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today's new technology to drive digital transformation. Why Join Us and Benefits Summary When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it's like to work at PTC at #lifeatPTC. We believe that diversity of experience and background leads to better ideas and a stronger company. We encourage everyone to bring their unique perspectives to our team. We take a holistic view of the employee experience and provide you with what you need to take care of your health, your wealth, your well-being, and your career. PTC benefits are among the most competitive in the industry. While your salary is the major component of your compensation, you also receive a competitive benefits package including: --- Retirement Savings Plan with Company Match --- Employee Stock Purchase Plan (ESPP) --- Healthcare and Dental insurance --- Paid Time Off and Sick Time --- Birthday Day-off --- Tuition Reimbursement (Canada, India, Israel, US) --- Holiday Pay --- Employee Referral Program --- Management and Employee Training Development --- Other Regional-specific Benefits All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Keywords: PTC Inc., Spokane , Cloud Applications, Senior Engineer, Engineering , Uniontown, Washington

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