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Lead Health Technician (Telehealth Clinical)

Company: Veterans Health Administration
Location: Walla Walla
Posted on: April 9, 2021

Job Description:

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education. Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician.
-OR-
Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation.
-OR-
Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). English Language Proficiency. A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. See chapter 2, section D, paragraph 5a, this part. Grade determinations: Lead Health Technician (Telehealth Clinical), GS-8
Experience. One year of experience equivalent to the next lower grade level.
Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs.
(a) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a Health Technician (Telehealth Clinical) in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
(b) Skill in leadership and interpersonal relations and conflict resolution to deal with employees, team leaders, providers, and managers.
(c) Ability to communicate effectively in order to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
(d) Knowledge of quality control and assurance procedures and principles of performance improvement.
(e) Skill in the assessment and resolution of complex workload capture issues using multiple data sources.
(f) Ability to develop and compose complex written instructions.
(g) Knowledge of analytical and evaluative processes to independently resolve complex issues. References: VHA Handbook 5005/96 Part II, Appendix G50 The full performance level of this vacancy is GS08. Physical Requirements: Moderate lifting (15-44 lbs.), Light carrying (under 15 lbs.), Reaching above shoulders, Use of fingers, Both hands required, Walking and standing (2-3 hrs.), Repeated bending, Operation of motor vehicle, Hearing (aid permitted), Work is both inside and outside, working closely with others.

Keywords: Veterans Health Administration, Spokane , Lead Health Technician (Telehealth Clinical), Engineering , Walla Walla, Washington

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