Lead Health Technician (Telehealth Clinical)
Company: Veterans Health Administration
Location: Walla Walla
Posted on: April 9, 2021
Basic Requirements: United States Citizenship: Non-citizens may
only be appointed when it is not possible to recruit qualified
citizens in accordance with VA Policy. Experience and Education.
Experience. One year of experience in a health care field that
demonstrates the applicant's ability to perform the work or
provides an understanding of the work such as but not limited to a
medical or clinical assistant (or technician) or health
Education. Four academic years above high school leading to a
bachelor's degree with courses related to the occupation.
Experience/Education Combination. Equivalent combination of
experience and education are qualifying for entry level for which
both education and experience are acceptable. Examples are listed
Six months of experience in the health care field and two years of
education above high school that included at least six semester
hours in health care related courses such as, biological science,
surgical technician courses, nursing assistant or other courses
related to the position; or an associate's degree in a health care
related field; or Six months of experience in the health care field
and successful completion of a course for health care technicians,
hospital corpsmen, or medical service specialists given by the U.S.
May qualify based on being covered by the Grandfathering Provision
as described in the VA Qualification Standard for this occupation
(only applicable to current VHA employees who are in this
occupation and meet the criteria). English Language Proficiency. A
candidate will not be appointed under authority of 38 U.S.C.
chapters 73 or 74, to serve in a direct patient-care capacity in
VHA who is not proficient in written and spoken English. See
chapter 2, section D, paragraph 5a, this part. Grade
determinations: Lead Health Technician (Telehealth Clinical),
Experience. One year of experience equivalent to the next lower
Demonstrated Knowledge, Skills, and Abilities. In addition to the
experience above, the candidate must demonstrate all of the
(a) Ability to work with a team to provide technical guidance,
plan, organize and coordinate activities of a Health Technician
(Telehealth Clinical) in order to effectively complete job duties
of assignment such as distributing workload, monitoring the status
and progress of work, monitoring accuracy of work.
(b) Skill in leadership and interpersonal relations and conflict
resolution to deal with employees, team leaders, providers, and
(c) Ability to communicate effectively in order to meet program
objectives. This may include preparing reports in various formats
and presenting data to various organizational levels.
(d) Knowledge of quality control and assurance procedures and
principles of performance improvement.
(e) Skill in the assessment and resolution of complex workload
capture issues using multiple data sources.
(f) Ability to develop and compose complex written
(g) Knowledge of analytical and evaluative processes to
independently resolve complex issues. References: VHA Handbook
5005/96 Part II, Appendix G50 The full performance level of this
vacancy is GS08. Physical Requirements: Moderate lifting (15-44
lbs.), Light carrying (under 15 lbs.), Reaching above shoulders,
Use of fingers, Both hands required, Walking and standing (2-3
hrs.), Repeated bending, Operation of motor vehicle, Hearing (aid
permitted), Work is both inside and outside, working closely with
Keywords: Veterans Health Administration, Spokane , Lead Health Technician (Telehealth Clinical), Engineering , Walla Walla, Washington
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