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Program Manager (Confluence)

Company: Schweitzer Engineering Laboratories
Location: Pullman
Posted on: September 21, 2022

Job Description:

Every day, we work to make electric power safer, more reliable, and more economical. This is something all of our employee owners take to heart because when electric power is safe, reliable, and economical, it changes peoples lives. In Pullman, people enjoy our peaceful, family-friendly college town, the beautiful outdoors of eastern Washington and Northern Idaho, and a community in which SEL plays an active role. Our Research and Development (R&D) division aims to get more value into customer hands faster, so one of our exciting goals is to make R&D more efficient by streamlining electronic access to internal information. That's where you come in. You'll be organizing a burgeoning collection of internal product development knowledge to help us answer questions like "What do we know about this topic?" and "Have we already solved this problem?". You'll be building relationships with internal customers, conducting needs assessments, identifying tool requirements, preparing support documentation, training end users, and teaching us how to get the most out of Confluence Server and its Marketplace Apps. If you value continuous improvement and customer focus, we'd love to meet you. Essential Duties and Responsibilities1. Implement and manage mid to large knowledge management programs.

  • Design and implement new information architectures to ensure knowledge is organized and accessible.
  • Ensure leadership, coordination, and execution of improvements to existing enterprise content management (ECM) software, i.e. Confluence.
  • Develop, document, and maintain policies, best practices, and workflow procedures to facilitate efficient access to enterprise content.
  • Partner with managers on strategic planning efforts.
  • Provide performance data, analysis, manage program milestones, and document project activities.
  • Prepare support documentation and training materials for end users of ECM software.
  • Understand. Create. Simplify.
  • Other duties as assigned.Required QualificationsRelevant Bachelor's degree or equivalent experienceMinimum 5 years of experience in knowledge management and ECM software implementation (like Confluence)Proven ability to manage project teams, develop and initiate actions, work independently, and accept ownership for achieving results associated with assigned responsibilitiesExcellent leadership and communication skillsStrong writing, documentation, and speaking skillsAbility to learn new skills and assume new responsibilitiesAbility to work cooperatively in a team environmentBackground check results satisfactory to SELNegative drug test result(s)Preferred QualificationsAtlassian Governance Confluence Data Center Requirements Management Document Control Knowledgeable about Electrical Engineering/Power Systems Physical RequirementsNoneLocation Information Pullman, WA - SELs corporate office is located in Eastern Washington where you'll enjoy an unmatched quality of life. Enjoy the smaller town life: country space, freedom from traffic, easy access to recreational activities in nearby mountains, rivers, and forests, as well as great schools and universities. An Award Winning Company Schweitzer Engineering Laboratories, Inc. (SEL) has earned a reputation for quality, reliability, integrity, and service. This has enabled us to expand within both the electric utility and industrial markets in many different industries, markets, and geographies around the world. Communication with ApplicantsSEL sends an initial e-mail response to all applicants at time of rsum or CV submittal. If you do not receive this communication, please check your SPAM filter and make sure your system is not blocking e-mails from SEL. It is important that you ensure your receipt of this e-mail as SEL may communicat e future position updates via e-mail. SEL is an Equal Opportunity Employer: M/F/Vets/Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Schweitzer Engineering Laboratories, Spokane , Program Manager (Confluence), Executive , Pullman, Washington

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