Medical Clinic Scheduler

Company: Northwest Orthopaedic Specialists
Location: Spokane
Posted on: January 13, 2022

Job Description:

• Manages office clinic schedules.
• Provides excellent customer service to our patients and team members.
• Answers calls live 90% of the time. Calls not answered live returned same business day.
• Verifies insurance eligibility, authorization and on occasion, benefits.
• Obtains insurance authorization for MRI's and other non-surgical requests.
• Demonstrates general knowledge of health insurance when updating all patient accounts.
• Manages incoming new patient referrals by scheduling patients and ensures all insurance referrals are in place prior to appointment.
• Alerts patients that outstanding balances will be addressed during check-in.
• Completes patient registration at the time of scheduling meeting all MIP requirements. Email must collected.
• Completes non-surgical documents such as workers compensation and disability forms, processes/routes all provider mail in a timely manner.
• Maintains strictest patient confidentiality; adheres to all HIPAA regulations and completes required staff training.
• Respects the feelings of others and is polite on the job.
• Maintains a clean and safe work area.
• Keeps supervisor informed of problems or issues.ExperiencePreferred
  • 1 year(s): Orthopedic experience preferred or general medical office experience including medical insurance knowledge.EducationPreferred
    • High School or better

Keywords: Northwest Orthopaedic Specialists, Spokane , Medical Clinic Scheduler, Healthcare , Spokane, Washington