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Medical Clinic Scheduler

Company: Northwest Orthopaedic Specialists
Location: Spokane
Posted on: January 13, 2022

Job Description:

  • Manages office clinic schedules.
  • Provides excellent customer service to our patients and team members.
  • Answers calls live 90% of the time. Calls not answered live returned same business day.
  • Verifies insurance eligibility, authorization and on occasion, benefits.
  • Obtains insurance authorization for MRI's and other non-surgical requests.
  • Demonstrates general knowledge of health insurance when updating all patient accounts.
  • Manages incoming new patient referrals by scheduling patients and ensures all insurance referrals are in place prior to appointment.
  • Alerts patients that outstanding balances will be addressed during check-in.
  • Completes patient registration at the time of scheduling meeting all MIP requirements. Email must collected.
  • Completes non-surgical documents such as workers compensation and disability forms, processes/routes all provider mail in a timely manner.
  • Maintains strictest patient confidentiality; adheres to all HIPAA regulations and completes required staff training.
  • Respects the feelings of others and is polite on the job.
  • Maintains a clean and safe work area.
  • Keeps supervisor informed of problems or issues.ExperiencePreferred
    • 1 year(s): Orthopedic experience preferred or general medical office experience including medical insurance knowledge.EducationPreferred
      • High School or better

Keywords: Northwest Orthopaedic Specialists, Spokane , Medical Clinic Scheduler, Healthcare , Spokane, Washington

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