Medical Receptionist - Relief
Company: Yakima Valley Farm Workers Clinic
Posted on: June 25, 2022
Applicants for all positions must be or become fully vaccinated
against Covid-19 if selected for hire. Valid medical or religious
exemptions will be considered but serial Covid-19 testing will be
required to maintain employment. Assists patients and supports
clinic staff and Providers. Performs various administrative and
clerical duties in a manner which promotes quality patient service.
Essential Functions/Responsibilities/Duties Answers the phone,
transfers calls and takes messages as needed for the clinic. Greets
patients and maintains patient and visitor log. Notifies
appropriate person of the patient's arrival. Provides translation
services as needed to patients. Ensures accurate and complete data
and forms are collected for all patients. Creates and maintains
patient charts, registering new patients and updating patient data
in the computer. Schedules patient appointments according to
scheduling guidelines, appointment type, and time needed. Notifies
appropriate Provider of all patient no-shows and cancellations.
Adjusts and updates the schedule for cancellations, new patients
and recall appointments. Verifies patient's insurance eligibility
and obtains and files insurance documentation. Assists patients
with questions regarding insurance plans as needed. Reviews and
responds to patients' questions in person, via phone, and patient
portal systems. May perform routine billing functions such as
posting patient encounters, encouraging payment, taking payments
and generating end-of-day reports. Reviews cash box receipts and
reconciles cash box daily. Lead Duties (if assigned): Acting as a
liaison between line staff and the direct supervisor. Manages
breaks, lunches, sick calls and overtime. Provides insights to
leader regarding the skill level and performance of the employees.
Responsible for providing training to new employees and existing
staff when needed. Qualifications Education: High School Diploma or
General Education Diploma (GED). Experience: One year's experience
as a Receptionist in a clinic preferred. Knowledge/Skills/Abilities
Required: Ability to prioritize work and handle a variety of tasks
simultaneously, with frequent interruptions. Ability to interact
with patients, Providers and staff in a professional manner.
Ability to deliver outstanding customer service. Basic knowledge of
medical terminology desired. Basic knowledge of healthcare billing
insurance desired. Basic proficiency with a variety of computer
programs including Microsoft Outlook, Word and Excel. About YVFWC
We serve more than 181,000 patients across 25 medical clinics, 14
dental clinics, 10 pharmacies, and 64 program sites in two states.
We are Level 3 Certified as a Patient-Centered Medical Home (PCMH).
With integrated services including medical, dental, pharmacy,
orthodontia, primary care nutritional counseling, autism screening,
and primary care behavioral health, YVFWC's patient-centered model
of care offers patients the full spectrum of care and shelter
assistance, energy assistance, weatherization, HIV and AIDS
counseling and testing, home visits, and four mobile medical/dental
clinics. Working at YVFWC Working in our organization means being
the passionate champion for those who have no voice. It means
having the opportunity to work with underserved populations and
with peers committed to the same work. At Farm Workers Clinic We
will consistently trust one another to work for the common good. We
will foster integrity by demonstrating ethical behavior and
insisting on doing what we say we will do. We will demonstrate
transparency by being candid and truthful no matter the risk. We
will create partnerships to strengthen ourselves and our community.
We will fight for just treatment for all individuals. We will let
joy in. We have the courage to be an agent of change and refuse
anything short of excellence. Our mission celebrates diversity. We
are committed to equal opportunity employment.
Keywords: Yakima Valley Farm Workers Clinic, Spokane , Medical Receptionist - Relief, Healthcare , Spokane, Washington
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