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Assistant Nurse Manager - ACU *Up to $20,000 Hiring Bonus*

Company: Providence Health & Services
Location: Spokane
Posted on: August 5, 2022

Job Description:

Description Providence is offering a $2,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment! Providence is calling a Assistant Nurse Manager (Advanced Care Unit,Night-shift, 0.8 FTE, or 32 hours per week) to Providence Holy Family Hospital in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. In this position you will:

  • Customer Service: Maintain and promote positive, open and honest interpersonal relationships with customers (physicians, employees, visitors, patients, and other SHMC publics). Provide high quality service to all customers; focuses on understanding customers' needs and follows through. Demonstrate respect for the capabilities, different cultures and or personalities of co-workers and Medical Center publics within the mission/values of PHFH
  • Family Centered Care: Promote and support the principles of family centered care for all patients in the unit service
  • Communication: Promote and demonstrate effective pen and honest written and verbal communication skills
  • Self Management: Demonstrate self-management behaviors which reflect a positive image of SHMC, following established policies and procedures and promote an efficient, cost effective work environment
  • Ownership /Stewardship and Accountability: Demonstrate good stewardship of resources by treating property of customers, Sacred Heart Medical Center and co-workers with care and respect
  • Teamwork: Work cooperatively and collaboratively with all levels of staff and other disciplines for problem solving without blaming
  • Flexibility: Demonstrate flexibility by readily adapting to different situations to complete work
  • Assessment:
  • Performs the initial and ongoing assessment of the patient/family and integrates team member's input including:
  • Physiological
  • Psychosocial
  • Spiritual/ Cultural
  • Age related factors
  • Advance Care Directives
  • Environmental/ safety factors
  • Self care
  • Educational needs
  • Readiness to learn
  • Discharge planning need
  • Legibly and accurately documents the initial and ongoing assessment/history on the appropriate form within the designated time frame.
  • Collect subjective and objective data from patients, families and other sources to complete patient's history forms.
  • Problem Identification (Nursing Diagnosis):
  • Identify problems based on:
  • History, assessment/ reassessment data
  • Pre-existing conditions
  • Age and developmental stage
  • Medical diagnosis
  • Discharge concerns
  • Prioritize and lists patient problems on the plan of care relevant to this current hospitalization.
  • Identify, documents and initiates protocol for potential safety risks such as high risk for falls or potential for skin breakdown.
  • Identify and documents patient family learning needs.
  • Planning: Outcomes/Interventions
  • Formulate the plan of care with the patient/family and interdisciplinary team and documents desired outcomes/interventions for each problem listed on the plan of care.
  • Individualize nursing interventions to achieve desired outcomes based on patient practice guidelines, protocols, standards, and medical diagnosis.
  • Individualize the plan of care/ interventions/ outcomes so that they are culturally appropriate, measurable and realistic to the age, pre-existing conditions, present/potential capabilities, and desired outcome goals of the patient.
  • Develop plan and outcome goals that are attainable in relation to resources available to the patient.
  • Incorporate restorative and preventive elements in planning patient care to assure the highest level of health potential that is achievable at discharge.
  • Initiate and documents referrals to interdisciplinary care team members based on initial and ongoing assessment of patient needs.
  • Implementation:
  • Implement and coordinate the prescribed medical/nursing plan (including teaching) to meet the desired outcomes.
  • Provided safe and timely care consistent with current nursing practice standards and hospital policies and procedures.
  • Administer and documents prescribed medications and IV solutions in a manner consistent with knowledge of purpose, side effects, contraindications and established guidelines.
  • Inform and educates patients and families about medications and treatments patients are receiving during their hospitalization.
  • Use and applies equipment and supplies correctly.
  • Manage clinical emergencies effectively.
  • Use age related concepts, body size and preexisting conditions in implementing the plan of care as demonstrated by adjusting medications, responding to laboratory results and equipment selection etc.
  • Document patient responses to medications when applicable and seeks medical/pharmacy consultation when unable to achieve desired effect from prescribed medications.
  • Provide psychosocial, spiritual and cultural support for patients and families based on assessed needs.
  • Provide care according to department/unit competencies.
  • Evaluation:
  • Evaluate problems identified on the plan of care and documents patient response least every 24 hours.
  • Evaluate patient responses to interventions and documents legibly, accurately, and completely and in a timely manner on the patient record.
  • Performs ongoing evaluation of patient's condition and responses to the medical and nursing plan of care, modifying plan and taking action as indicated.
  • Evaluate patient/family response to teaching provided and documents on appropriate forms.
  • Review contents of the patient record and nursing care plan to assure accuracy and completeness every shift.
  • Evaluate each problem on the plan of care at the time of discharge and documents status and any follow-up plans.
  • Planning Performance: Collaborates with the Nurse Manager to maintain a logical system of planning, for the most cost-effective use of resources to achieve the short and long-term objectives of the nursing unit.
  • Forecasts and develops plan incorporating staffing and occupancy projections, identified staff performance needs, patient care needs and current clinical trends.
  • Collaborate with unit council(s) and Nurse Manager in developing written objectives for the unit, Objectives are reviewed periodically to measure progress against the plan.
  • Participates in review/revision of the unit policy and procedure manual.
  • Serve as a resource to staff regarding policies and procedures and is responsible to assure they are administered accurately and consistently.
  • Provide input for budgetary preparation regarding necessary capital and human resources required to accomplish unit objectives.
  • Offer creative and innovative recommendations to the Nurse Manager or appropriate council for improving the utilization of existing resources to assure allocated resources are maximized.
  • Assess staff skill and knowledge in order to determine staff development needs. Plans in collaboration with manager/ educator/ preceptor to meet those needs.
  • Assure that patient care and discharge planning occurs throughout the shift by working collaboratively with the interdisciplinary team and community resources.
  • Perform initial and comprehensive assessment of unit status; develops work plan accordingly.
  • Providesan on-going plan for patient admissions/transfers to facilitate timely bed assignment.
  • Plan and delegates when making assignments based on assessment of patient needs, unit status, varying skill levels, scope of practice and demonstrated competencies of staff.
  • Organizing Performance: Demonstrates ability to assist the staff in identifying, arranging and prioritizing the work to be performed by the nursing staff in a manner which is in compliance with regulatory standards, hospital values, management responsibilities, and ethical dimensions of practices so that it is accomplished by the appropriate and most cost-effective individuals with a maximum degree of satisfaction for patients, staff and physicians.
  • Implement the defined care delivery system, making modifications as necessary to meet patient care needs. Proposes recommendations to Nurse Manager or council(s) for changes in the established care delivery system when patterns and trends are identified.
  • Clarify each team member's role and relationship so that work processes are well-defined and productivity is maximized.
  • Role models by re-establishing work priorities and coaches staff to compensate for unanticipated events, and modifying plan as needed.
  • Leading Performance: Assures the most effective utilization of the nursing resources by assisting the Nurse Manager to select and develop competent staff, practices and promotes shared governance, makes logical decisions and builds staff motivation so that staff will work to achieve their maximum potential.
  • Decision are consistent with PHFH philosophy, values, management responsibilities, ethical dimensions of practice, policies and procedures, and contractual agreements.
  • Decision are supported by facts, consistent with approved plans, and made in a timely and responsible manner.
  • Disseminates information that affects staff responsibility and accountability.
  • Aware of staff morale and communicates to the Nurse Manager or appropriate council(s) to insure that support and appropriate interventions are implemented as needed.
  • Help to identify inter-shift problems, and promotes staff participation in solving them.
  • Inform manager/ nursing supervisor when difficult problems, unusual developments or activities occur with patients/families/physicians/other departments and submits the appropriate report if needed.
  • Provide clear written and verbal communications that promote open lines of communication between staff, management, and council(s).
  • Assure Incident Reports/ PI Data forms are completed for any adverse event that occurred or was identified during their shift. Forward the report and communicates to others according to policy.
  • Participate in performance improvement (PI) activities and reviews results of ongoing PI measurements.
  • Role model and coaches staff to achieve Service Excellence Expectations and the use of the nursing process/ critical thinking.
  • Facilitate and coaches nursing staff to participate in decision-making processes which affect their work and reevaluate related outcomes.
  • Facilitate staff participation in meeting department/unit program goals and objectives.
  • Provide positive feedback to staff for improved/exceptional performance by a variety of methods.
  • Promote a positive learning environment and mentors students in collaboration with their instructor.
  • Select staff considering applicant's competence, references, willingness to implement the goals and objectives of the unit and the ability to embrace the hospital key values and Service Excellence Expectations.
  • Conduct and/or actively participates in team conferences to develop a plan to resolve complex patient care issues and/or interacts with other tam members to develop a plan.
  • Collaborate with preceptors and clinical educators to support orientees to meet orientation objectives.
  • Develop and maintains collaborative relationships with the internal and external customers/resources.
  • Alway available by mobile phone for timely communication when in charge. Assigns the phone to another staff member as needed during breaks and lunch.
  • Problem-solving is based on comprehensive analysis of situations and demonstrates the use of critical thinking skills. Required qualifications for this position includes:
    • Bachelor's Degree in Nursing
    • Bachelor's Degree in Nursing within one year of hire into position if BSN degree is not completed at time of hire
    • Current license to practice as a Registered Nurse in the State of Washington
    • Certification Requirements: Refer to "Certification Required for RN's" Nursing Policy, which lists certifications required for select units/departments Preferred qualifications for this position includes:
      • Two (2) years RN experience, with one year in the specialty
      • Nursing management experience About the hospital you will serve. Providence Holy Family Hospital is a progressive, full service hospital in Spokane, Washington, offering a full range of medical and surgical services as well as specialty support and outpatient services. The hospital primarily serves north Spokane County-the fastest growing area in our region. We are currently licensed for more than 270 beds. As a not-for-profit Catholic hospital, every dollar we earn goes back to the community we serve. Providence Holy Family Hospital received several Five Star safety and excellence awards last year, including Patient Safety, Pulmonary, Respiratory and Critical Care. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Requsition ID: P367600 Company: Providence Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Schedule: Part time Shift: Night Career Track: Leadership Department: 3043 PROGRESS CARE 5TH FLR Address: WA Spokane 5633 N Lidgerwood Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Keywords: Providence Health & Services, Spokane , Assistant Nurse Manager - ACU *Up to $20,000 Hiring Bonus*, Healthcare , Spokane, Washington

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