Laboratory Billing Support Specialist, Pendleton (5004)
Company: Interpath Laboratory
Location: Walla Walla
Posted on: August 6, 2022
Job Description:
Adaugeo Healthcare is seeking a Medical Billing Support
professional with outstanding customer service skills for a full
time position. We are looking for a candidate with customer service
experience and a willingness to support the needs of both our
internal and external customers as well as the goals of the job and
the team. In this role, you will provide prompt and courteous
service to clients and patients in the areas of billing, payment
posting, and customer service, perform data entry to accurately
post payments and information to patient and client accounts and
adhere to HIPAA policies to assure patient confidentiality. You
will also ensure optimal and timely reimbursement from third party
payers, be responsible for Accounts Receivable goals and denial
management and perform retrospective analytics and data mining of
information from billing systems. Essential Duties and
Responsibilities include the following:
- Perform data entry and efficiently utilize laboratory billing
software programs as well as payer eligibility programs, etc.
- Accurately post payments to patient and client accounts;
balancing and reconciliation
- Provide exceptional service by telephone, e-mail and in person
to external (patients, clients) and internal (other departments,
lab sites, etc.) customers.
- Understand basics of HCFA professional billing and
reimbursement from insurance companies, CPT and ICD-10 coding,
patient billing and collections.
- Understand and adhere to HIPAA, HITECH and Medicare compliance,
policies, procedures and regulations.
- Understand and maintain knowledge of insurance billing
policies.
- Work assigned past due accounts and make collection calls.
- Develop and document procedures as needed for new workflow
processes.
- Analyze processes that impact accounts receivable and recommend
solutions.
- Follow all established quality protocols.
- Perform other work related duties as assigned. Benefit
Highlights:
- Laboratory discounts for in house testing
- Medical with In-Network & Custom Network discounts (No cost for
employee only coverage)
- Dental (No cost for employee only coverage)
- 401(K) with discretionary employer match
- Paid Time Off
- Education: High School diploma or general equivalency diploma
(GED).
- Experience: Understanding and experience with Business Math;
Excellent Customer Service skills; basic keyboard and computer
skills; accurate data entry.
- Training: We offer hands on individual training with a
mentoring program to continue ongoing development. We are a devoted
team of professionals, working cohesively to build on our expertise
as a work family since 2007. With a vibrant work culture focused on
continually improving people and processes, our curiosity,
persistence and positive attitudes are core strengths. We offer a
comprehensive benefits package and an ever-evolving learning and
development program to foster career and personal growth. We truly
value our employees. Adaugeo Healthcare Solutions is part of a
family owned and operated healthcare organization, providing
collaborative support and corporate oversight to our family of
companies. We are committed to operational excellence and
cost-efficient administrative, technical and management services,
including:
- Accounting and Finance
- Billing and Accounts Receivable
- Centralized Scheduling
- Certified Coding
- Clinic Administration
- Credentialing and Privileging
- Data Science and Business Intelligence
- Human Resources and Payroll
- IT Infrastructure
- Purchasing and Materials Management
- Quality Improvement
- Recruiting and Sourcing
- Software Development Our family of companies also includes
Praxis Health, the largest independent medical group in Oregon, and
Interpath Laboratory, Inc., the Northwest s leading, innovative
clinical and anatomic medical laboratory with over 90 locations
across Oregon, Washington, and Idaho. Our organization has over 50
years of proven success as a multi-specialty healthcare delivery
system, thanks to our amazing people who contribute passion,
dedication and ingenuity every day. It s because of our people that
we believe in putting people first! Physical Demands: Manual
dexterity for office machine operation including computer and
calculator; stooping, bending to handle files and supplies, sitting
for extended periods of time. The employee must regularly lift
and/or move up to 10 pounds, frequently life and/or move up to 25
pounds and occasionally life and/or move up to 50 pounds. Stress
can be triggered by multiple staff demands and deadlines. Work
Environment: Work is performed in an office environment. Involves
frequent contact with staff. EOE Disabled/Veteran: Interpath
Laboratory is an Equal Opportunity Employer and provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Keywords: Interpath Laboratory, Spokane , Laboratory Billing Support Specialist, Pendleton (5004), Healthcare , Walla Walla, Washington
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