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Clinical Services Director

Company: Marimn Health
Location: Spokane
Posted on: September 23, 2022

Job Description:

Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest in 2018, 2019, 2020 and 2021 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: Bachelor's Degree in healthcare related field required, Master's Degree in a healthcare related field preferred. Minimum four (4) years' experience in a management/supervisory role with a strong preference in a clinical setting/ambulatory care including budgetary and administrative responsibilities. Experience providing direct patient care preferred. Proven change agent with demonstrated improvement of departmental operations, patient care, and financials. Demonstrated aptitude in quality improvement, care management, customer service, team building, shared leadership, and regulatory compliance. Proven servant leadership style that promotes diversity, loyalty, and collaboration within staff and between departments. Prior experience with Electronic Health Record (EHR) required. ADA ESSENTIAL FUNCTIONS:

  • Hearing: within normal limits with or without use of corrective hearing devices.
  • Vision: adequate to read 12-point type with or without use of corrective lenses.
  • Must be able to verbally interact with staff, clients and public.
  • Manual dexterity of hands/fingers for writing, computer input.
  • Able to lift up to 40 lbs.
  • Sitting 25 to 75 % of the day.
  • Stand/Walking 25-75% of the day.
  • Pushing, up to 30 lbs.
  • Pulling, up to 20 lbs. ESSENTIAL RESPONSIBILITIES:
    • Responsible for meeting with department managers, reviewing departmental reports, consulting and advising on departmental functions and budgets.
    • Responsible for working with departmental managers to analyze patient/community needs and deliver appropriate and timely services focusing on providing the most comprehensive and health-promoting care to the community.
    • Ensures all employment activities are appropriately documented and reported (ie discipline, work-related injury, NovaTime, etc)
    • Performs all supervisory responsibilities and assists in the recruitment, orientation, retention and performance/compensation evaluation of all direct reports
    • Demonstrates and ensures professionalism in accordance with Marimn Health policy and procedure, including applicable Codes of Conduct and Ethics; addresses concerns in a timely manner
    • Maintains appropriate relationships and communication with all Marimn Health departments to ensure performance of quality, integrated, and holistic health care services
    • Reviews and approves departmental student internships and rotations in collaboration with departmental managers and Medical & Patient Services Coordinator; works with Human Resource Director to ensure appropriate agreements between Marimn Health and the educational institutions are in place prior to engagement
    • Provides collaborative support to the Medical Director and providers as needed
    • Provides ongoing mentorship and coaching to department managers.
    • Supports reporting managers in resolving patient and personnel issues.
    • Provides support to the Chief Clinical Officer in all assigned projects and ongoing daily operations.
    • Functions as a positive member of the Leadership Team.
    • Coordinates the schedules of clinical staff to optimize access to patient care in consideration of patient utilization, current staffing levels and anticipated demand of patient care in collaboration with Medical Director and Patient Services Coordinator.
    • Identifies, communicates and implements changes to decrease no-show and cancellation rates with a goal to maintain less than 10% non-utilized appointment time for each provider.
    • Collaborates with Medical & Patient Services Coordinator to serve as a patient advocate for receiving and addressing patient concerns involving clinical issues.
    • Other duties as assigned. PM22PI

Keywords: Marimn Health, Spokane , Clinical Services Director, Healthcare , Spokane, Washington

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