HEALTH INFORMATION SPECIALIST
Company: Marimn Health
Posted on: January 24, 2023
Come work for Marimn Health - voted one of the Best Places to
Work in the Inland Northwest in 2018, 2019, 2020, 2021 AND 2022 and
Modern Healthcare's Family Friendliest Employer in 2020! Fantastic
benefits, flexible schedules, paid holidays and ability to choose
vacation times! Your employer paid benefits include: Medical,
Dental, Prescription, and Vision for employee and all legal
dependents. 401(k) plan with 5% employer match after 1 year of
employment. Employee Life insurance plan of $100,000 + the
employee's annual earnings. Short and long term disability.
Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool
opportunities are available. QUALIFICATIONS: High school diploma or
GED required. Availability to work as scheduled on clinic days.
NextGen Electronic Practice Management (EPM) experience preferred.
Keyboarding, computer and 10-key experience required. Minimum 2
years experience working in the medical field required. Experience
in Behavioral Health preferred. Medical Terminology knowledge
required. Good work history indicating: positive work attendance;
ability to work well with public and in a team oriented
environment. Previous experience providing excellent customer
service both on the phone and in person required. PERSONAL
CHARACTERISTICS Possesses demonstrated ability to perform as a team
player. Must have strong record of positive staff relationships.
Maintains positive peer relationships and provides assistance in a
friendly, helpful manner to all patients, visitors and staff.
Possesses the ability to work independently, is detail oriented,
organized, and works under pressure. Meets deadlines. Ability to
handle a large volume of detail-oriented work in a sometimes
stressful environment. Must have consistent work attendance record.
Demonstrates cultural sensitivity. Ability to maintain complete
confidentiality. ADA ESSENTIAL FUNCTIONS Hearing: within normal
limits with or without use of corrective hearing devices. Vision:
adequate to read 12-point type with or without use of corrective
lenses. Must be able to verbally interact with staff, clients and
public. Manual dexterity of hands/fingers for writing and computer
input. Able to lift up to 30 lbs. Sitting 50-90% of the day.
Standing/Walking 25% of the day. Pushing up to 25 lbs. Pulling up
to 25 lbs. RESPONSIBILITIES: Delivery of excellent customer service
to ensure that each person, internally and externally is greeted
professionally with each and every interaction. Serves as a point
of contact for patients/ staff and appropriately handles or directs
patient's questions, concerns or issues to the appropriate
department within the organization. Responsible for collection and
maintenance of demographic information. Works collaboratively with
revenue staff to effectively manage demographics, recording and
scanning payment from third parties. Maintain close monitoring of
patient flow and works closely with medical and behavioral health
staff to exchange information in expediting patient visits. Answers
all incoming calls to the Health Information department and routes
to appropriate person, employee or department. Follows up on
telephone tasks that have not been accepted. Responsible for
reviewing, extracting and data entry of pertinent health
information from outside records into patient's Electronic Health
Record. Assists patients in requesting medical records according to
departmental policy. Assures that requests are filled out correctly
and signed. Handles all releases of information required for
referrals or patients, copies of immunization records and/or
physical exam forms. Processes all medical record requests and
routes the information to the requested parties. When applicable,
prepares invoices to the appropriate payer for payment of requested
records. Processes all outgoing and incoming mail for the
department. Responsible for sorting and directing mail to the
appropriate employee per policy. Assists as a team member, as
required, with updating policies and procedures, serves on
committee and works with the manager and other departments to
maintain positive patient interaction. Other duties as assigned.
Keywords: Marimn Health, Spokane , HEALTH INFORMATION SPECIALIST, Healthcare , Spokane, Washington
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