Customer Service Representative
Company: Ameristar Meats
Location: Spokane
Posted on: February 24, 2021
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Job Description:
Overview
BASIC PURPOSE
Stockyards and US Foods treats our customers as the boss and our
Associates as our most important resource. Our growth provides
Associates opportunities to drive their career. Apply Now online
and Join the Commodity Team!
Provide contact and liaison between customers and internal
departments. Process incoming orders; receive, evaluate, and
respond to written or telephoned customer inquiries in a timely
manner. Work within established guidelines in order to achieve the
objectives of the service agreement consistent with customer
expectations, company policy and profit and quality requirements
.
Responsibilities
On a daily basis, this individual will be responsible for working
in a professional team environment and performing various duties
that will include:
ESSENTIAL DUTIES AND RESPONSIBILITIES
RELATIONSHIPS
Internal: Sales, Operations / Distribution / Support. The incumbent
is required to interact with employees at all levels of
responsibility throughout the company in a professional manner.
External : R equired to interact with customers in a professional
manner.
QUALIFICATIONS
Education/Training :
High School diploma or equivalent required. Degree desirable
Related Experience :
Minimum of three years experience in customer service call center
environment required. Experience in food service distribution a
plus .
Knowledge/Skills /Abilities:
Excellent verbal communication skills and problem resolution
ability required. Should be familiar with Microsoft Office products
(e.g., Word, Excel, Access, Outlook). CRM / Phone Technology
experience preferred
Strong attention to detail, critical thinking, and basic mathematic
skills
Ability to handle multiple tasks and meet deadlines in a fast-paced
environment
EOE Race/Color/Religion/Sex/Sexual Orientation/Gender
Identity/National Origin/Protected Veteran/Disability Status
PI
Keywords: Ameristar Meats, Spokane , Customer Service Representative, Hospitality & Tourism , Spokane, Washington
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