Customer Service Representative

Company: Amica Mutual Insurance Company
Location: Greenacres
Posted on: January 13, 2022

Job Description:

Customer Service Representative - ClaimsService Center Operations-West12410 East Mirabeau Parkway Spokane Valley, WA 99216Are you looking for a job in a growing industry with new products, new markets and new technology?The feelings mutual.ResponsibilitiesProviding exceptional customer serviceAssists customers with new and existing claimsInvolvement with roadside assistance and glass programsTraining will be providedSchedule and SalaryThe 37.5 hour work week is outlined below:Week 1 Monday-Friday 2:30-10pm, Week 2 will including Saturday hours 1:30-9pm with a day off during the week (TBD). 10% shift differential would apply.A starting gross annual salary of $34,706 ($17.80 hourly) and an additional 5 - 10% shift differential depending on the shift.Now offering a $2,500 Signing Bonus for new candidates! To qualify for the Signing Bonus, applicants must have started their position on or after 6/1/2021 or have accepted a position no later than 12/31/2021. The Signing Bonus will be structured in two, gross, equal lump sum payments. The first payment of $1,250 will be issued on the last pay date of the month following the employees successful completion of the orientation period (generally the 1st of the month following three complete months of employment). The second payment of $1,250 will be issued on the last pay date of the month following the employees six-month anniversary from the date of hire. Signing Bonus payments are subject to Federal, State, and Local taxes where applicable. Amica reserves the right to withhold Signing Bonus payments due to potential job performance and/or dependability concerns.QualificationsHigh school diploma or equivalent education requiredRequired to obtain state insurance licenses as needed and meet continuing education requirementsRegular evening, weekend and holiday coverage as dictated by business needsExcellent written and verbal communication skillsProficient use of Microsoft Word and OutlookPerks and BenefitsPaid vacation, holidays and sick daysGenerous leave programs, including paid parental bonding leaveMedical, dental, vision coverage, short- and long-term disability, and life insuranceGenerous retirement benefitsOpportunities for advancement in a successful and growing companyAbout AmicaAmica Mutual Insurance Company is Americas oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and supportEqual Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.HP15*cb*

Keywords: Amica Mutual Insurance Company, Spokane , Customer Service Representative, Hospitality & Tourism , Greenacres, Washington