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Customer Service Representative

Company: Lincare
Location: Spokane
Posted on: November 24, 2022

Job Description:

*One of the Nation's major suppliers of in-home oxygen & respiratory therapy is seeking Customer Service Representatives.*

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

*WHY WORK AT Lincare?*

* *Culture-* An inclusive, open, and friendly environment focused on our associates and their success
* *Benefits-* Comprehensive benefits package with flexible options to fit your individual needs
* *Robust Bonus Plan-* Monetary rewards for meeting and exceeding established production goals

*Responsibilities: *

* Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments
* Review and make sure all documentation created and received meets insurance guidelines
* Contact Doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received
* Answer/make phone calls using proper telephone etiquette

*Qualifications: *

* Read and analyze documents such as patient orders
* Comprehend pharmacy prescription terminology
* Effectively communicate with coworkers and patients
* Work in a team environment
* Independently solve problems and make decisions
* Apply common sense understanding to carry out oral and written instructions
* Basic computer skills required
* Capable of multitasking, with excellent organization

*Education and Experience: *

* High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience

Job Type: Full-time

* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Paid training
* Tuition reimbursement
* Vision insurance
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Spokane, WA 99212: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Lincare, Spokane , Customer Service Representative, Hospitality & Tourism , Spokane, Washington

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