Washington: Retail Store Manager
Company: PetSmart, Inc.
Posted on: January 24, 2023
RETAIL STORE MANAGER ABOUT OUR STORES: PetSmart is a retailer
unlike any other; we don't just sell products, we provide solutions
that foster happy and healthy homes for pets and pet parents. Our
Store Managers lead the operations of our stores through that lens
and are passionate about creating a unique, customer-focused
environment. As a Retail Store Manager with PetSmart, you'll
oversee all aspects of our retail store-from head to tail. From
hiring & training knowledgeable associates to executing on
strategic merchandising initiatives, you'll set the standard of
success within our stores. It's no easy feat, but every day you
come in to work you'll take pride in knowing that you're making a
real difference for your associates, our pet parents, and pets in
our care. ABOUT OUR TEAMS: In a store as big as ours, we need all
hands (and paws, wings and fins!) on deck to ensure we are
operating efficiently. You'll lead an Assistant Manager, Service
Managers and Department Managers to success in the following
- Customer Engagement: With extensive knowledge of our products
and a passion for animals, our Customer Engagement team ensure that
our customers have the right solutions for their pet. In addition
to supporting store initiatives, they also lead a team of Pet Care
Associates to maintain a safe and clean environment for all pets in
- Merchandising & Inventory: With a heavy emphasis on store
presentation, our Merchandise and Inventory teams play an integral
role in helping our pet parents find exactly what they need, right
when they need it. This team leads the execution plan-o-grams,
organize promotional and sale price changes, and oversee
fulfillment of our In-Store Pick Up Orders.
- Associate Leadership: With an emphasis on training and
development, our Associate Lead ensures that our teams have the
education they need to advise pet parents, complete pet safety
inspections and support the Store Manager on company
- Services: There's more to our stores than just the
merchandise-it's the services that we offer that are fast growing
areas of our business. Although our Grooming Salon and our Pets
Hotel do have their own leaders, it is in partnership with the
Store Manager that they are successful business units.
- Overall Retail Initiatives: You and your teams will also drive
sales and traffic targets, execute on strategic merchandising
initiatives and set standards of success within our retail store.
ABOUT YOUR CAREER: Just like we're there for pets at every stage of
their lives, we'll be with you at every stage of your career, too.
With PetSmart, you will have opportunities to:
- Develop your leadership skills with on-going development
- Tackle the challenge of a new store opening or turning around a
- Transfer to any one of our 1600 stores nationwide
- Grow to become a District Leader and then a Regional Director
THE WARM AND FUZZIES: We've highlighted job responsibilities as
best as we could above-but the best parts of working at PetSmart
can't be fully described in the job description.
- It's the excitement you feel when you help a little one pick
out his very first fish. And not just any goldfish, but that one,
right there, no not that one, this one, yea!
- It's the relief Rosie feels when you help her mom select the
best food for her upset tummy and her delight when it turns out to
be chicken flavored!!
- It's the pride of the giving Mickey a makeover in our salons
watching him strut his stuff on the way out. Paws off, ladies, he's
- It's the joy of reuniting Frankie with her family after a fun
stay in our Pets Hotel.
- It's the celebration of Bella's birthday, Gizmo's graduation
from puppy classes or Ace's adoption.
- It's the little things we do that add up to really big things
that pets need. Working at PetSmart is not a job, it's a community
of those who work together for the love of pets. Apply now to
experience a career that loves you back. We look forward to seeing
your application to join our Store Management team! This job
summary is intended to describe the general nature and level of
work associates/leaders assigned to this job perform. It is not
intended to include all duties and responsibilities. You will be
provided a copy of a job description for the actual position you
are hired in to. PetSmart is an equal opportunity employer The
Washington pay range for this position is from $70,000 to $121,000.
Exact rate of pay will be based on relevant experience level,
training, skills or knowledge and store location. In no instance
will PetSmart pay less than the local minimum wage. This position
is also eligible for a quarterly incentive based on eligible
earnings and store performance, as well as benefits, as described
at https://benefits.petsmart.com/us/ . All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, age, national or ethnic origin, disability,
as well as any other characteristic protected by federal,
provincial or local law. Applicants must be the age of 18 or over,
unless located in Montana or where otherwise required by local or
state law. For applicants in our Waterloo, San Francisco, or Los
Angeles locations: Pursuant to the Waterloo and San Francisco Fair
Chance Ordinance, as well as the Los Angeles Fair Chance Initiative
for Hiring, we will consider for employment, qualified applicants
with arrest and conviction records in a manner consistent with the
law This job summary is intended to describe the general nature and
level of work associates/leaders assigned to this job perform. It
is not intended to include all duties and responsibilities. You
will be provided a copy of a job description for the actual
position you are hired in to.PetSmart is an equal opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age,
national or ethnic origin, disabilty, as well as any other
characteristic protected by federal, provincal or local
law.Applicants must be over the age of 18.The employer will
consider for employment qualified Applicants with Criminal
Histories in a manner consistent with the Los Angeles Fair Chance
Initiative for Hiring.
Keywords: PetSmart, Inc., Spokane , Washington: Retail Store Manager, Hospitality & Tourism , Spokane, Washington
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