Ops. Customer Services Representative
Company: Gateway Services Inc
Location: Colbert
Posted on: January 26, 2023
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Job Description:
Route Service RepresentativeWe're West Coast Pet Memorial, part
of North America's largest provider of pet aftercare services. Our
Colbert facility is an inclusive home to a warm, friendly crew, who
take pride in the meaningful work they do.We're looking for a
sociable full-time Route Service Representative who not only aligns
with our values of continuous improvement, compassion, and
integrity, but they live it. You'll work with a close-knit team you
know you can depend on, one that provides comprehensive aftercare
services that include cremation, grief support, and memorials.Our
team members are explorers, glass artists, car enthusiasts,
parents, theme park fanatics, dog agility trainers, students, and
moviegoers - and they love the work-life balance afforded at West
Coast Pet Memorial. We value the effort you put in and provide
opportunities for growth within our organization.What you'll doAct
as an extension of our client care team - you're the face of our
company when it comes to the veterinary community!You'll be meeting
with veterinary staff frequently and we'd love for you to be able
to help troubleshoot issues on-site and report back, noting
anything that needs to be escalatedDrive a company van along a
pre-designed daily route for 8-10 hours where you'll pick up
deceased pets from local veterinary clinics and bring them back to
our memorial centerAssist the operations staff when necessaryWhy
you're a great fitYou like working with people and feel comfortable
building and maintaining relationships with veterinary
professionals and pet parentsYou have a valid driver's license and
a stellar driving recordYou can easily shift gears -
problem-solving and quick thinking are your thingYou're consistent
- being punctual and dependable is important to youYour work
environment will includeFrequent bending and lifting (65lb minimum
weight)Using provided apps and GPS software to complete your
routeCertain PPE is required for different tasks, but we'll provide
that for you40 hours a week, guaranteedOvertime and weekend work
may be available during busier timesWorking in varying temperatures
- you may be exposed to the elements when leaving your
vehicle/entering a building and temperatures will vary when
entering cold storage and our care facilityWhat you can expect from
usCompetitive payMedical, vision, and dental insuranceSupportive
management and administrative teamsThe potential for career growth
within our organizationFree, on-demand continuing education
coursesEmployee Assistance ProgramPaid holidays and time offGateway
Services and our brands Inc. are committed to providing accessible
employment practices and fostering a culture of diversity and
inclusion. Our employees are our greatest asset and each employee's
cultural differences, life experiences, self-expression, and unique
capabilities are what build our company culture and success. If you
require accommodation due to disability during any stage of the
recruitment process, please notify Human Resources at (email
address or phone number).
Keywords: Gateway Services Inc, Spokane , Ops. Customer Services Representative, Hospitality & Tourism , Colbert, Washington
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