Ops. Customer Services Representative

Company: Gateway Services Inc
Location: Colbert
Posted on: January 26, 2023

Job Description:

Route Service RepresentativeWe're West Coast Pet Memorial, part of North America's largest provider of pet aftercare services. Our Colbert facility is an inclusive home to a warm, friendly crew, who take pride in the meaningful work they do.We're looking for a sociable full-time Route Service Representative who not only aligns with our values of continuous improvement, compassion, and integrity, but they live it. You'll work with a close-knit team you know you can depend on, one that provides comprehensive aftercare services that include cremation, grief support, and memorials.Our team members are explorers, glass artists, car enthusiasts, parents, theme park fanatics, dog agility trainers, students, and moviegoers - and they love the work-life balance afforded at West Coast Pet Memorial. We value the effort you put in and provide opportunities for growth within our organization.What you'll doAct as an extension of our client care team - you're the face of our company when it comes to the veterinary community!You'll be meeting with veterinary staff frequently and we'd love for you to be able to help troubleshoot issues on-site and report back, noting anything that needs to be escalatedDrive a company van along a pre-designed daily route for 8-10 hours where you'll pick up deceased pets from local veterinary clinics and bring them back to our memorial centerAssist the operations staff when necessaryWhy you're a great fitYou like working with people and feel comfortable building and maintaining relationships with veterinary professionals and pet parentsYou have a valid driver's license and a stellar driving recordYou can easily shift gears - problem-solving and quick thinking are your thingYou're consistent - being punctual and dependable is important to youYour work environment will includeFrequent bending and lifting (65lb minimum weight)Using provided apps and GPS software to complete your routeCertain PPE is required for different tasks, but we'll provide that for you40 hours a week, guaranteedOvertime and weekend work may be available during busier timesWorking in varying temperatures - you may be exposed to the elements when leaving your vehicle/entering a building and temperatures will vary when entering cold storage and our care facilityWhat you can expect from usCompetitive payMedical, vision, and dental insuranceSupportive management and administrative teamsThe potential for career growth within our organizationFree, on-demand continuing education coursesEmployee Assistance ProgramPaid holidays and time offGateway Services and our brands Inc. are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at (email address or phone number).

Keywords: Gateway Services Inc, Spokane , Ops. Customer Services Representative, Hospitality & Tourism , Colbert, Washington