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Shift 3 Supervisor at Family Promise of Spokane

Company: Family Promise of Spokane
Location: Spokane
Posted on: January 11, 2019

Job Description:

Job DescriptionFamily Promise of Spokane has been serving homeless families for the past two decades by partnering with the interfaith community to provide meals, housing, case management and a community to love and encourage these families back into homes. Family Promise expanded our program in 2016 with a 24/7 Family Emergency Shelter, the first of its kind in Spokane. Our goal with the shelter is to provide a non-judgemental, respectfully compassionate, welcoming place where families can receive the help and encouragement they need. Supervisor (Part Time):We are looking for compassionate and highly motivated people to fill Part Time Supervisor positions. Supervisors will be responsible for overseeing all of the day-to-day aspects of the day shelter during their shift. If you love thinking through how to get things done, creating checklists, and teaching others how to follow them; then this job is for you! Potential Supervisor Shifts Available:Shift 1: Sun. - Tue. 7:00am - 1:30pm & Wed. 12:30 pm - 2:30pm ( 21.5 hrs/week)Shift 2: Sun. - Tue. 1:15pm - 7:30pm & Wed. 12:15pm - 7:30pm (26 hrs/week)Shift 3: Wed. 7:00am - 2:30pm & Thu.- Sat. 7:00am - 1:30pm (27 hrs/week)Shift 4: Wed. 12:30pm - 2:30pm & Thu.-Sat. 1:15pm - 7:30pm ( 22.75 hrs/week)Shelter Leadership and Ongoing Responsibilities:General

  • Create and maintain a welcoming, friendly and safe environment for all families, volunteers, and partners
  • Oversee the day-to-day functions of the shelter which include providing access for families to all services ( showers, laundry, kitchen, storage, supplies, and laptops)
  • Oversee cleaning and maintenance schedule of the facility
  • Conduct daily house meetings whereby shelter values and rules are reiterated
  • Attend weekly staff meetings to resolve issues and receive updates within the shelter
  • Prioritize the security of the shelter to ensure it is a safe place for parents and their children to stay
  • Provide accurate documentation for all incidents and emergencies
  • Answer incoming phone calls to shelter Families ( Guests)
    • Create an encouraging, loving, and empowering environment for families
    • Provide case management services and advocate for guests
    • Come alongside guests to provide referrals and brainstorm solutions for overcoming barriers
    • Complete intakes for new arrivals, ensure they are notified about shelter operation schedule and policies
    • Maintain guest confidentiality and abide by all privacy regulations
    • Track guest info on the Homeless Management Information System and maintain case files with up-to-date information
    • Conduct necessary disciplinary actions for non-compliant guests and de-escalate tense situations Volunteers
      • Train volunteers to perform duties with confidence and provide them with tasks and projects
      • Host volunteer groups, give tours, and oversee the service projects
      • Ensure all volunteers sign-in and out, give feedback at the end of their shifts, and that they are thanked! Skills and Attributes (Ideal Supervisor candidates will):
        • Be comfortable relating to homeless families and people from diverse backgrounds
        • Work independently, as well as collectively with guests, volunteers, and staff
        • Have a servant’s heart
        • Be punctual and prepared
        • Maintain professional boundaries with guests Education and Experience Required
          • At least 1-year direct volunteer or paid experience working with homeless individuals and families.
          • Experience in program management or social services is a plus
          • Education or Experience Equivalent to a BA in Social Work or Related area (or BA with minor in related areas) such as Human Services, Organizational Leadership, or Social Administration is plus
          • Other combinations of applicable education and experience will be considered. Supervisor Shift 1 & 3 Morning supervisors will have the additional responsibility of case management. Therefore, ideal candidates for Shift 1 & 3 will have:
            • Strong case management skills
            • Working knowledge of Spokane’s resources and social services
            • At least 1 year experience in a case management or human services role
            • A bachelor’s degree in social services or related field. Starting Pay: Starting $13/ hour To Apply: Please please apply via zip recruiter or online at Familypromiseofspokane.org/employmentIn order to apply you will need:
              • Cover Letter
              • Resume
              • 3 References with Contact Information
              • Please include which shifts you would be interested working in your emailCompany DescriptionWhy work at Family Promise? 1. We're all about mentoring.We care about our staff, their growth, and education. That's why we promote from within and provide valuable training opportunities.​2. We like to have fun :)We're silly, spontaneous, and like to laugh. You've probably never been to a staff meeting as goofy as one of ours. 3. We're making a difference.The work we do with families is important and rewarding.

                Keywords: Family Promise of Spokane, Spokane , Shift 3 Supervisor at Family Promise of Spokane, Hospitality & Tourism , Spokane, Washington

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