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Human Resource Manager

Company: Spokane Housing Authority
Location: Spokane
Posted on: October 15, 2020

Job Description:

Human Resource Manager
This exempt position's salary range is $5,258 to $7,070 per month, DOE.
Purpose of Human Resource Manager
As a key member of the Executive Management Team, the Human Resource Manager reports to the Executive Director and leads the management and operations of SHA's human resource programs, including long-term human resource planning, policy development and implementation. The Human Resource Manager is responsible for the daily management of all human resource activities including recruitment and employee retention; employee benefits and compensation; coordination of employee on-boarding and training; employment regulatory compliance; organizational development; employee relations; personnel file management, travel and training arrangements, job description management; and responsible for personnel and other generalized human resource duties.
Essential Duties and Responsibilities
Recruiting and staffing:


  • Partners with Department Directors, Managers and Supervisors to ensure the current and long-term staffing needs are met and recruiting goals are aligned;
  • Implements and conducts recruiting process that emphasizes equity, efficiency, and collaboration;
  • Conducts new employee orientations and takes an active role in successful integration of new staff;
  • Ensures compliance with legal requirements.

    Performance Management:

    • Implements and manages organization-wide performance evaluation system and standards;
    • Trains all Directors, Managers and Supervisors on performance evaluation process;
    • Acts as a resource for Department Directors, Managers and Supervisors in preparing performance evaluations, performance improvement plans and recommendations for termination;
    • Modifies process as necessary to meet needs of employees and goals of the organization.

      Compensation and Benefits:

      • Manages and administers agency benefit programs, Family and Medical Leave Act, and Department of Labor and Industries claims including documentation, tracking, and enrollment or termination from benefits;
      • Researches and recommends benefit providers and serves as agency liaison with providers;
      • Serves as a resource for benefits questions and concerns;
      • Liaison with Finance team for benefits and payroll issues;
      • Maintains and evaluates salary structure to establish pay practices and pay scales that help to recruit and retain superior staff.

        Training and Development:

        • Develops and implements supervisor training and staff development training, including training needs assessments, new employee on-boarding/orientation, succession planning and measurement of training impacts.;
        • Partners with Executive Management Team members to determine needs for other targeted trainings;
        • Evaluates and revises programs to meet employee and organization goals.

          Employee Relations:

          • Facilitates labor relations for union represented staff including: leads investigation and evaluation of union complaints; coordinates meetings, negotiations, communication, and grievance hearings; monitors agency adherence to contract agreement; and serves as a member of the negotiation team to facilitate the position of the agency;
          • Develops and conducts employee engagement survey to measure internal health of the organization, and make recommendations on organizational improvement;
          • Handles employee relations counseling, outplacement counseling and exit interviewing;
          • Consults with Department Directors, Managers and Supervisors on employee issues;
          • Develops and implements Employee Wellness Program, focused on activities that promote physical, mental and emotional health and positive team culture.

            Administration and Compliance:

            • Researches and manages implementation of human resources policies;
            • Oversees accurate maintenance of personnel files;
            • Keeps current on federal, state, and local employment and benefits laws and regulations, and ensures organization compliance;
            • Designs and implements human resources policies and procedures;
            • Ensures all job descriptions are accurate, up-to-date and legally compliant;
            • Updates Employee Handbooks and HR Process Manual as needed;
            • Prepares relevant human resource reports as needed to inform and assist on technical and strategic decision-making.
            • Coordinates with the safety officer in developing the safety program and monitoring OSHA-required data.
            • Consults legal counsel for complex personnel matters.

              Executive Management Team/Leadership:

              • Serves as trusted advisor and partner for Executive Management team and staff;
              • Coordinates communication and information sent to the Board of Commissioners for board meetings, including: arranging special meetings; preparing minutes, agendas, and board packets; ensures proper signatures are retained; and retains electronic and original copies of signed documents;
              • Establishes, promotes, and personally demonstrates shared values of the organization;
              • Maintains visible and approachable presence and acts as a resource for employee questions and concerns.

                Other Essential Duties:

                • Coordinates and arranges registration, flight/travel, and lodging for staff and Board of Commissioners approved travel, training, and conference requests.
                • Assists with updates to website and social media accounts including posting notices and agency communication.
                • Acts as electronic systems access coordinator, including REAC, WBARS, DSHS, and other supplementary systems access for the agency; which includes assigning access, file documentation, troubleshooting, and removing access to systems.
                • Provides backup coverage of payroll processing as assigned during staff absences.
                • Assists other staff with assignments and duties as necessary, and performs other duties as required or assigned.
                • Coordinates, leads, or assists in planning of special events including staff retreats, training, and agency events. Researches activities and leads in responsibilities for value-added opportunities that contribute to the success of fellow employees and the agency.

                  Acceptable Experience and Training
                  Bachelor's Degree from an accredited four-year college or university is required with preference given towards those with a degree in Human Resources, Business or a related field and a minimum of 5 years of human resource work experience is required.
                  Professional in Human Resources certification from HRCI or SHRM is preferred.
                  Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work of a Human Resource Manager will be considered.
                  Must have an acceptable credit history according to SHA's policy. Must have and maintain a valid driver's license, reliable transportation, satisfactory driving record, adequate insurance coverage, and must maintain an acceptable driving record according the SHA's policy and insurer.
                  Competency Requirements
                  Knowledge of:

                  • Advanced Microsoft Office suite.
                  • Interpersonal communications and conflict resolution.
                  • Public employment and employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, employee development and how they align and support the agency's business requirements.
                  • Negotiation processes relating to a union workforce.

                    Ability to:

                    • Communicate professionally to establish and maintain positive relationships with a wide variety of persons, internally and externally, including interpreting, discussing and disseminating technical information.
                    • Lead by example in providing exceptional customer service.
                    • Communicate effectively, both orally and in writing; including ability to read, write and understand English; including interpret documents such as safety rules, lease, and procedure manuals.
                    • Maintain exceptional confidentiality pertaining to employees, clients, and residents.
                    • Establish and maintain filing systems.
                    • Maintain accuracy and attention to detail.
                    • Possess excellent writing, grammar, and proofreading skills.
                    • Work independently and remain flexible in workload in meeting pressure-driven deadlines.

                      Essential Physical Abilities
                      Physical demands include using hands to finger, handle or feel and talk or hear. The employee is frequently required to stand, walk or sit. The employee is occasionally required to reach, climb or balance, stoop, kneel, crouch, crawl or lift. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. The use of computer, keyboard, and adding machine is essential to job performance.
                      Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and to communicate effectively in person and on a telephone.
                      Work is primarily sedentary in nature. The work environment noise level is usually moderate. The employee can be exposed to outside weather conditions.
                      Must be able to fully function in a drug-free environment.
                      To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibilities. They should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or to otherwise balance the workload for the good of the organization.
                      Apply Here: https://www.Click2Apply.net/fpb234cjx32n5vd6
                      PI124723772
                      recblid wvgp58cf8buxvrtcfy0eargljijibb

Keywords: Spokane Housing Authority, Spokane , Human Resource Manager, Human Resources , Spokane, Washington

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