Human Resource Manager
Company: Spokane Housing Authority
Posted on: October 17, 2020
Human Resource Manager
This exempt position's salary range is $5,258 to $7,070 per month,
Purpose of Human Resource Manager
As a key member of the Executive Management Team, the Human
Resource Manager reports to the Executive Director and leads the
management and operations of SHA's human resource programs,
including long-term human resource planning, policy development and
implementation. The Human Resource Manager is responsible for the
daily management of all human resource activities including
recruitment and employee retention; employee benefits and
compensation; coordination of employee on-boarding and training;
employment regulatory compliance; organizational development;
employee relations; personnel file management, travel and training
arrangements, job description management; and responsible for
personnel and other generalized human resource duties.
Essential Duties and Responsibilities
Recruiting and staffing:
- Partners with Department Directors, Managers and Supervisors to
ensure the current and long-term staffing needs are met and
recruiting goals are aligned;
- Implements and conducts recruiting process that emphasizes
equity, efficiency, and collaboration;
- Conducts new employee orientations and takes an active role in
successful integration of new staff;
- Ensures compliance with legal requirements. Performance
- Implements and manages organization-wide performance evaluation
system and standards;
- Trains all Directors, Managers and Supervisors on performance
- Acts as a resource for Department Directors, Managers and
Supervisors in preparing performance evaluations, performance
improvement plans and recommendations for termination;
- Modifies process as necessary to meet needs of employees and
goals of the organization. Compensation and Benefits:
- Manages and administers agency benefit programs, Family and
Medical Leave Act, and Department of Labor and Industries claims
including documentation, tracking, and enrollment or termination
- Researches and recommends benefit providers and serves as
agency liaison with providers;
- Serves as a resource for benefits questions and concerns;
- Liaison with Finance team for benefits and payroll issues;
- Maintains and evaluates salary structure to establish pay
practices and pay scales that help to recruit and retain superior
staff. Training and Development:
- Develops and implements supervisor training and staff
development training, including training needs assessments, new
employee on-boarding/orientation, succession planning and
measurement of training impacts.;
- Partners with Executive Management Team members to determine
needs for other targeted trainings;
- Evaluates and revises programs to meet employee and
organization goals. Employee Relations:
- Facilitates labor relations for union represented staff
including: leads investigation and evaluation of union complaints;
coordinates meetings, negotiations, communication, and grievance
hearings; monitors agency adherence to contract agreement; and
serves as a member of the negotiation team to facilitate the
position of the agency;
- Develops and conducts employee engagement survey to measure
internal health of the organization, and make recommendations on
- Handles employee relations counseling, outplacement counseling
and exit interviewing;
- Consults with Department Directors, Managers and Supervisors on
- Develops and implements Employee Wellness Program, focused on
activities that promote physical, mental and emotional health and
positive team culture. Administration and Compliance:
- Researches and manages implementation of human resources
- Oversees accurate maintenance of personnel files;
- Keeps current on federal, state, and local employment and
benefits laws and regulations, and ensures organization
- Designs and implements human resources policies and
- Ensures all job descriptions are accurate, up-to-date and
- Updates Employee Handbooks and HR Process Manual as
- Prepares relevant human resource reports as needed to inform
and assist on technical and strategic decision-making.
- Coordinates with the safety officer in developing the safety
program and monitoring OSHA-required data.
- Consults legal counsel for complex personnel matters. Executive
- Serves as trusted advisor and partner for Executive Management
team and staff;
- Coordinates communication and information sent to the Board of
Commissioners for board meetings, including: arranging special
meetings; preparing minutes, agendas, and board packets; ensures
proper signatures are retained; and retains electronic and original
copies of signed documents;
- Establishes, promotes, and personally demonstrates shared
values of the organization;
- Maintains visible and approachable presence and acts as a
resource for employee questions and concerns. Other Essential
- Coordinates and arranges registration, flight/travel, and
lodging for staff and Board of Commissioners approved travel,
training, and conference requests.
- Assists with updates to website and social media accounts
including posting notices and agency communication.
- Acts as electronic systems access coordinator, including REAC,
WBARS, DSHS, and other supplementary systems access for the agency;
which includes assigning access, file documentation,
troubleshooting, and removing access to systems.
- Provides backup coverage of payroll processing as assigned
during staff absences.
- Assists other staff with assignments and duties as necessary,
and performs other duties as required or assigned.
- Coordinates, leads, or assists in planning of special events
including staff retreats, training, and agency events. Researches
activities and leads in responsibilities for value-added
opportunities that contribute to the success of fellow employees
and the agency. Acceptable Experience and Training
Bachelor's Degree from an accredited four-year college or
university is required with preference given towards those with a
degree in Human Resources, Business or a related field and a
minimum of 5 years of human resource work experience is
Professional in Human Resources certification from HRCI or SHRM is
Any equivalent combination of experience and training which
provides the knowledge and abilities necessary to perform the work
of a Human Resource Manager will be considered.
Must have an acceptable credit history according to SHA's policy.
Must have and maintain a valid driver's license, reliable
transportation, satisfactory driving record, adequate insurance
coverage, and must maintain an acceptable driving record according
the SHA's policy and insurer.
- Advanced Microsoft Office suite.
- Interpersonal communications and conflict resolution.
- Public employment and employment law, compensation,
organizational planning, recruitment, organization development,
employee relations, safety, employee engagement, employee
development and how they align and support the agency's business
- Negotiation processes relating to a union workforce. Ability
- Communicate professionally to establish and maintain positive
relationships with a wide variety of persons, internally and
externally, including interpreting, discussing and disseminating
- Lead by example in providing exceptional customer service.
- Communicate effectively, both orally and in writing; including
ability to read, write and understand English; including interpret
documents such as safety rules, lease, and procedure manuals.
- Maintain exceptional confidentiality pertaining to employees,
clients, and residents.
- Establish and maintain filing systems.
- Maintain accuracy and attention to detail.
- Possess excellent writing, grammar, and proofreading
- Work independently and remain flexible in workload in meeting
pressure-driven deadlines. Essential Physical Abilities
Physical demands include using hands to finger, handle or feel and
talk or hear. The employee is frequently required to stand, walk or
sit. The employee is occasionally required to reach, climb or
balance, stoop, kneel, crouch, crawl or lift. The employee must
occasionally lift and/or move up to 20 pounds. Specific vision
abilities required by this job include close vision and distance
vision. The use of computer, keyboard, and adding machine is
essential to job performance.
Sufficient clarity of speech and hearing or other communication
capabilities, with or without reasonable accommodation, which
permits the employee to discern verbal instructions and to
communicate effectively in person and on a telephone.
Work is primarily sedentary in nature. The work environment noise
level is usually moderate. The employee can be exposed to outside
Must be able to fully function in a drug-free environment.
To perform this job successfully, an individual must be able to
perform each duty satisfactorily. The requirements listed above are
representative of the knowledge, skill and/or ability required.....
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Keywords: Spokane Housing Authority, Spokane , Human Resource Manager, Human Resources , Spokane, Washington
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