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Assistant Director of Human Resources - FT

Company: Catholic Charities Eastern Washington
Location: Spokane
Posted on: November 19, 2021

Job Description:

Job Summary

The HR Assistant Director position will assist the Vice President of Human Resources in training and development, project management, and conducting HR investigations agency-wide, as needed. This position will also be a resource to all program Directors in assisting them and their team members as a mediation and consulting resource for resolving conflict, and interpersonal issues between staff as they arise.


To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

  • Work with the VP of Human Resources to identify, plan, execute, document, recommend follow up action for HR investigations agency wide on issues including but not limited to hostile work environment, sexual harassment, racial discrimination, religious discrimination, gender/orientation discrimination, verbal/physical/emotional abuse, staff misconduct, policy violations, staff disciplinary and termination situations.
  • Assist program directors and VP's to identify potential areas of problem or risk that may require investigations.
  • Conduct investigations when there is staff malfeasance or allegations of wrongdoing agency wide.
  • Document all investigations, meet with Directors, VPs, and HR Director to discuss findings, assist HR VP to make judgments and decisions regarding follow-up actions, communicate decisions to staff as needed, including conducting disciplinary, improvement plan and termination meetings with staff.
  • Assist VP's and program Directors as needed to act as a mediator and consultant to staff when staff/staff or staff/supervisor conflict arises. Conduct counseling and discussion sessions as needed to achieve conflict resolution and provide training to programs where staff conflict is becoming normative.
  • Provide training to supervisors and Directors about risk mitigation practices agency wide to reduce staff conflict.
  • Work with CCEW's HR employment attorney as needed to get advice on cases.
  • Report back and include as needed the HR VP in all cases.
  • Ensure that the organization is in full compliance with applicable laws and regulations.
  • Conduct training and development needs assessments for the agency and programs.
  • Work with program management to create/ modify training and development programs and objectives, which include employee development.
  • Develop or obtain effective training materials using a variety of media.
  • Provide guidance on unique training situations as needed.
  • Work with programs to track training completion and efficacy.
  • Work with program management and agency leadership to create/ modify policies, procedures, processes,job descriptions and other materials.
  • Identify areas where trainings may conflict with agency materials and adjust appropriately.
  • Exemplify the culture and philosophies of CCEW.
  • Develop, implement, and evaluate ongoing HR policies, programs, functions, activities, and safety efforts.
  • Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
  • As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
  • Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
  • Perform as a team member to assure that productivity outcome measures are achieved.
  • Perform related functions necessary to support the mission and core values of Catholic Charities.

    Job Qualifications
    To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

    Education/Experience: to perform this job successfully, an individual must have a bachelor's degree in Human Resources Management or a related degree and a minimum of 5 years relative experience and/or training, or an equivalent combination of education and experience. Experience working with diverse populations preferred. Must work towards HR certification.

    Certificates/Licenses: To perform this job successfully, an individual must have at least one of the following: SHRM-CP, PHR, SHRM-SCP, or SPHR. Individual must also have a valid Driver's License and successfully pass background check applicable to position.

    Physical Abilities: To perform this job successfully, an individual must be able to:
  • Regularly sit, stand, climb, walk, hear/listen, talk
  • Frequentlylift up to 10 pounds, pull/push, carry, grasp, reach
  • Occasionally crawl, stoop, kneel
  • Regularly work extended hours on a computer.
    Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
    • Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
      • Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
        • Attendance: ability to consistently arrive and be able to work as scheduled.
          • Computer/Technical Ability: working knowledge of: Payroll/HR platforms, Word Processing software, Spreadsheet software, Internet software.
            • Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
              • Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population's culture and socioeconomic characteristics.
                • Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
                  • Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
                    • Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
                      • Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
                        • Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
                          • Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one's work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
                            • Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
                              • Supervisory Skills: N/A

                                Workplace Environmental Conditions

                                While performing the essential duties/responsibilities of this job, the employee will be:
                                • Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the activities of the Shelter.
                                • Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.

Keywords: Catholic Charities Eastern Washington, Spokane , Assistant Director of Human Resources - FT, Human Resources , Spokane, Washington

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