Technical Service and Sales Representative
Company: Sherwin-Williams
Location: Spokane
Posted on: January 9, 2021
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Job Description:
SUMMARY OF POSITION:The purpose of this position is to provide
technical support for the Wood segment to field sales in order to
increase account growth ultimately impacting division profit.*
Communicate competitive information, new products and selling
issues to Sales Force.* Communicate extended product knowledge in
Wood markets and technologies.* Manage product test runs at
designated customer facilities.* Assist sales reps in calling on
prospective customers/target accounts; provide technical support
for product demos as directed.* Maintain contact with laboratory on
current technical issues.* Assist with equipment installations and
various line or equipment modifications/adjustments.* Conduct
technical training seminars at customers' facilities.* Evaluate
product complaints and decide best way to resolve problem.* Assist
customers in preparing paint specifications to meet product
applications.* Troubleshoot on-line technical problems such as
correcting batches and formulation of products.* Advise customers
of product line changes and improvements.* Assist customers with
product inventory control/re-ordering.* Train customers on product
knowledge and application methods.* Assist sales reps by preparing
samples, panels, etc. for presentations.* Operate all material
handling, color matching, tinting, mixing and lab testing equipment
as required and in a safe manner.* Other duties as assigned.BASIC
QUALIFICATIONS:* High school education or equivalent is required.*
Ability to work all scheduled hours as needed.* Employee must have
a valid driver's license.* Employee may be required to retrieve
material from shelves and floor stacks and lift and carry up to 100
lbs. on occasion.* Employee will spend approximately 45% of the day
sitting (due to driving). Employee must be able to drive a car or
van, since a major portion of this position is traveling from site
to site.* Must be able to tint paint, therefore, must be able to
distinguish one or more chromatic colors.* Employee must be able to
tolerate non-toxic paint odors and be able to wear a respirator as
required.* Employee must be able to operate a hand truck and/or
material handling equipment.* Employee must be able to operate a
computer and communicate via the telephone.* Must be legally
authorized to work in country of employment without sponsorship for
employment visa status.PREFERRED QUALIFICATIONS:* Prefer a
bachelor's degree in a business-related field.* Technical
experience within the paints and coatings industry.* Wood
experience and/or knowledgeEqual Opportunity Employer. All
qualified candidates will receive consideration for employment and
will not be discriminated against based on race, color, religion,
sex, sexual orientation, gender identity, national origin,
protected veteran status, disability, age, pregnancy, genetic
information, creed, citizenship status, marital status or any other
consideration prohibited by law or contract.
Keywords: Sherwin-Williams, Spokane , Technical Service and Sales Representative, IT / Software / Systems , Spokane, Washington
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