CERTIFIER Technical Support Specialist
Company: LITE-CHECK LLC
Location: Spokane
Posted on: January 9, 2021
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Job Description:
Position Summary: Responsible for maintaining a professional and
satisfied relationship with customers by providing product and
service troubleshooting while educating about the features and
benefits of Lite-Check''s complete product portfolio.Key
Responsibilities:Provide excellent customer service and analyze
problems effectively by resolving customer technical issues in a
timely and cost-effective manner.Conduct user and prospect webinars
explaining the applications.Travel on-site to customers to perform
installation and training of equipmentMaintain client relationships
through technical and application support for existing and
potential customers who have questions and concerns about a product
or service.Accurately log all customer interactions in data
management systemCommunicate effectively with Sales Team as to
support inquiries and corrective action required and
completionTravel when required; Canadian travel will require
current passportAdhere to Company health and safety policies.by
Jobble
Keywords: LITE-CHECK LLC, Spokane , CERTIFIER Technical Support Specialist, IT / Software / Systems , Spokane, Washington
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