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CERTIFIER Technical Support Specialist

Company: LITE-CHECK LLC
Location: Spokane
Posted on: January 9, 2021

Job Description:

Position Summary: Responsible for maintaining a professional and satisfied relationship with customers by providing product and service troubleshooting while educating about the features and benefits of Lite-Check''s complete product portfolio.Key Responsibilities:Provide excellent customer service and analyze problems effectively by resolving customer technical issues in a timely and cost-effective manner.Conduct user and prospect webinars explaining the applications.Travel on-site to customers to perform installation and training of equipmentMaintain client relationships through technical and application support for existing and potential customers who have questions and concerns about a product or service.Accurately log all customer interactions in data management systemCommunicate effectively with Sales Team as to support inquiries and corrective action required and completionTravel when required; Canadian travel will require current passportAdhere to Company health and safety policies.by Jobble

Keywords: LITE-CHECK LLC, Spokane , CERTIFIER Technical Support Specialist, IT / Software / Systems , Spokane, Washington

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