Technical Support Specialist
Posted on: May 6, 2021
VOLTs client is looking for a Helpdesk Tech. This is a
Contingent/Temporary position in Spokane, WA and offered through
Volt Workforce Solutions. We are among the largest IT staffing
companies in the US for temporary and direct hire placements and
support many of the top rated IT companies in the Pacific
Northwest. To help Volt stay in touch with you and other great
candidates in the Eastern Washington area we have created a
specialized portal for you at
http://staffing.volt.com/inland_northwest/ . Start here to see much
more: http://volt.com/social. Job Description: Responsible for all
levels of technical support for the assigned core system.
Cross-train and knowledge share with Tier 1 support employees.
Coordinate the implementation of assigned core software release
enhancements and coordinate associated, needed changes. Coordinate
the testing of assigned core software releases prior to
installation. Oversee all modifications of assigned core system by
working with various business units to ensure all information and
new products are defined in the software. Provide documentation of
custom core software changes and coordinate distribution of
documentation. Analyze core software functionality, recommending
changes and additions to provide more efficient utilization.
Partner with product vendors in resolving issues and implementing
changes to assigned software. Maintain an organized and systematic
approach to project task completion while managing multiple
projects and tasks concurrently. Act as a liaison between
departments and I.T. Requirements: 1 - 3 years of experience as an
IT Analyst, or related experience. Knowledge of core/application
software, including transaction processing, usage, maintenance, and
communication. Understanding of IP and Gateway structures.
Experience supporting, deploying, imaging Windows 7 extensive PC
knowledge, including hardware configuration, understanding of
directory tree structures, memory manager function/configuration,
software installation, file edit/modification, system backup, and
login script. extensive knowledge of Microsoft Office Software and
Network. Knowledge of scripting and the ability to apply it to
continuous improvement. Knowledge with new service requests,
company wide print management, and new hardware/software testing
and deployment. ability to understand and empathize with all levels
of employees. Ability to prioritize and work independently without
immediate supervision. Must possess strong organizational, strong
interpersonal, support/training, and listening skills. Please note
the following: This is a W2 position. Direct inquiries only. No 3rd
party submittals please. This position is not available for
Corp-to-Corp. This position is not available for Associate Vendors.
How to Apply: Click on the Apply button to apply for this job. Our
Recruiter will initiate a phone call to you and give you immediate
consideration should your resume meet the job requirements. Please
rest assured that if your resume matches what is reflected in this
job posting, you should receive a phone call from a Volt Recruiter
to discuss this position with you. Volt has a talented and
optimistic staffing team focused on the quality of your career.
Volt has over 60 years of staffing experience. We work with many of
the Fortune 500 and 1000 companies to provide workforce solutions.
We offer many direct hire full-time positions as well as many
contingent/temporary positions. We offer our Workers competitive
pay and benefits, as well as educational programs and re-deployment
assistance. To learn more about Volt, please visit:
http://www.volt.com and to see more of our job postings, please
visit: http://jobs.volt.com Volt is an Equal Opportunity
Keywords: Volt, Spokane , Technical Support Specialist, IT / Software / Systems , Spokane, Washington
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