US-Field Technical Spt Rep V
Company: Experis
Location: Spokane
Posted on: March 20, 2023
Job Description:
Job Title - Field Technical Spt Rep Our client in (Spokane, WA)
is looking for hardworking, motivated talent to join their team.
Don't wait--- apply today! What's in it for you?
- Payrate or Pay range (REQUIRED FIELD) :: $27/hr on w2
- Onsite, Remote or Remote Location Specific :: Onsite
- Contract or Permanent :: Contract
- Full time or Part Time :: Full TimeJob DescriptionField
Technician Spokane, WA 24+ Months Contract The service delivery
team provides multi-vendor services including hardware and software
installation and deployment services for customer projects. The
delivery team upgrades current customer IT infrastructure to meet
the growing demands placed on their technology. Integration of the
latest IT solutions including front office, back office, the data
center, the network and training. Additionally, the team supports
break fix for printers and personal computer products.Onsite PC &
Printer Service covers: * The physical de-install move and
reinstall of a PC device that is currently installed and connected
to a network. * On site Desk-side Software Support solutions enable
an end-to-end approach, including options for customizing your
support plan to address any unique client service level
requirements. Examples include operating system reloading, device
re-imaging, onsite support, and virus support, on-site
installation, data migration, disk sanitation. * Visit multiple
customer sites per day installing/replacing/repairing equipment in
a predefined route, potentially spanning multiplicities and/or
states. * Would be responsible for correct installation, customer
satisfaction, equipment and vehicle safety and a timely and
accurate installation schedule.Required Qualifications: * Possess
one to two years' experience in basic troubleshooting skills on PC
desktops, laptops and printers * Experienced Customer Service *
Able to lift up to 50 pounds and carry it up to 50/75 yards as
needed * Willingness to work a variable work schedule for
deployment project type work, characterized by extended days and
travel during the entire project. * Ability to read and interpret
installation guides, service manuals, site maps and transportation
maps * Ability to accurately conduct equipment inventory *
Demonstrates basic problem recognition on common desktop
applications and operating systems * Demonstrates basic network,
laptop, desktop and printer configuration and installation *
Possesses knowledge of LAN design concepts, installation, and
troubleshooting without assistance * May be certified in one or
more network operating systems * Possesses working knowledge of one
or more operating systems * Thorough detailed reporting of onsite
activities * RPOS experience a plus * * Assist Customer with an
overview of the Device functionality. * Report any occurrences of
Customer dissatisfaction to the appropriate Delivery Management
Service resource. * Assist in the collection of usage pages for
Devices when required. * Provide initial troubleshooting for Device
problems or perform spare Device replacements. * Perform
maintenance on Devices as directed by the Delivery Management
Service resource. * Provide end-user training as defined in the
Agreement. * Applies basic knowledge of the job skills and company
policies and procedures to complete a variety of assignments/tasks.
Good understanding of the general/technical aspects of the job.
Works on assignments that are routine to moderately complex in
nature and require basic problem resolution and independent
judgment. Organizes own tasks and receives general instructions on
all work. * High School Diploma or equivalent; may hold 2 year
post-high school Degree (technical field). * Typically, 1-2 years
of working experience in a related field * ?50% overnight travel *
Good driving record / interstate travel required * Background Check
/ Drug Screening required Why should you choose ?
- Medical, Dental, Vision, 401k
- Weekly pay with direct deposit
- Consultant Care support
- Free Training to upgrade your skills
- Dedicated Career Partner to help you achieve your career
goalsAre you Interested? Share this job with friends and family and
earn dollars with every successful hire.
Keywords: Experis, Spokane , US-Field Technical Spt Rep V, IT / Software / Systems , Spokane, Washington
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