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Field Service Engineer Seattle/Tacoma/Bothell/Bellevue/Spokane

Company: Danaher Corporation
Location: Spokane
Posted on: April 1, 2024

Job Description:

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the worlds most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, were working at the pace of change on diagnostic tools that address the worlds biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.
The Field Service Engineer (FSE) is a professional who provides valuable services to our customers by conducting onsite field visits. FSE responsibilities include installation, repairing, and maintenance of Cepheid diagnostic equipment in a compliant manner.
This position is part of the North America Customer Care Operations Team and will be in Seattle, Washington. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
In this role, you will have the opportunity to:
+ Provide front line support by resolving customers' problems and issues through technical expertise and troubleshooting.Use critical thinking to resolve issues within defined procedures and practices to determine appropriate action to rapidly repair instrumentation.
+ Provide training to our customers and verify the operational performance and data quality of systems in order to contribute to our overall team success.
+ FSEs may operate independently within their geographic territory, however Cepheid fosters a team-based environment with opportunities to benchmark, mentor and receive expert technical support.Travel throughout a designated service region/territory on short notice to support the company's products and field service partners.
The essential requirements of the job include Ability to pass vendor credentialing requirements imposed by assigned customers, which can include, by way of example only, periodic background checks and drug screening, immunizations, and training, and may vary by customer and change from time-to-time.? The Company pays the cost for any such vendor credentialing requirements.
+ Proficient level of computer skills including but not limited to; MS Word, PowerPoint, Excel, and Outlook. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner
+ BA, AA or Technical Trade Degree in Electronics or Engineering (or related discipline) or the equivalent experience is required with 2-4 years of related work experience -or- equivalent Military experience. or 2 4 Years of Experience as a Medical Laboratory Technician or- Medical Laboratory Scientist (MLS, MT, CLS)
Physical requirements/abilities:
+ Able to travel on short notice with periodic overnight stays.
+ Must be able to lift 50 lbs. to a height of at least 5 feet.
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
The salary range OR the hourly range for this role is $70,000- $90,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whats next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
Operating Company: Cepheid

Keywords: Danaher Corporation, Spokane , Field Service Engineer Seattle/Tacoma/Bothell/Bellevue/Spokane, IT / Software / Systems , Spokane, Washington

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