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Product Owner-Microsoft Platform

Company: Northwest Farm Credit
Location: Spokane
Posted on: September 13, 2019

Job Description:

Product Owner-Microsoft Platform


Washington-Spokane (Headquarters)

Requisition #


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Northwest Farm Credit Services is in search of a Product Owner to join our Microsoft Platform delivery team in our Spokane Headquarters location. As a member-owned financial cooperative, we help business owners in agriculture, forestry and fisheries secure the financing they need to operate and grow, and the crop insurance they need to protect their livelihoods. Our customers are primarily located in Montana, Idaho, Oregon, Washington and Alaska. Northwest FCS is a recipient of the 2019 Gallup Great Workplace Award and was named a Best Place to Work in the Inland Northwest three years running.

This full-time position is responsible for organizing and communicating the strategy, roadmap, resource prioritization, implementation and ongoing improvement of the Microsoft 365 platform and related collaboration technologies. Reporting to the Vice President-Project Management and Technology, the Product Owner leads an engaged, innovative, high-performing delivery team to enhance the effective adoption of the Microsoft platform.

Essential Duties and Responsibilities

  • Aligns product vision, strategy, roadmap and value proposition with organizational strategic goals; holds primary accountability for product delivery team success.

  • Leads product delivery team by communicating product vision, prioritizing business requirements and work deliverables, and ensuring appropriate resource allocation and coordination.Leverages team member expertise, provides coaching and shares feedback with direct supervisors.

  • Acts as an advocate for customers and staff; evaluates competing priorities and establishes appropriate course of action.

  • Evaluates emerging technology and relevant product features with a focus on assessing opportunities for enhancements.

  • Works with internal/external stakeholders to clarify business requirements, negotiate tradeoffs of conflicting priorities, gain alignment, remove roadblocks and effectively resolve open issues/questions.

  • Establishes product release priorities and oversees iterative development planning; balances strategic and tactical business objectives, user needs, resource constraints, risks and technical feasibility considerations. Escalates resource and prioritization conflicts to Business Technology Management Committee.

  • Collaborates with delivery team Facilitator and other Product Owners to manage shared cross-product and cross-project dependencies.

  • Leads product acceptance and readiness reviews with stakeholders to ensure acceptance criteria and test scripts for User Acceptance Testing meet organizational needs.

  • Works with internal/external stakeholders and providers to manage security and compliance requirements.

  • Works with organizational change management, learning and development and marketing staff on the development of the change management plan with a focus on user adoption.


    This role provides direct supervision for approximately one to three exempt staff and matrix leadership for the delivery team.


    • Bachelor's degree in business or related field, or an equivalent combination of education and experience

    • Generally requires at least five to seven years' related and progressively complex experience in an IT leadership role, preferably in financial services or related field

    • Strong leadership and interpersonal skills with demonstrated ability to persuade, encourage and motivate others

    • Comprehensive understanding of cloud architecture, directory and identity management, networking, IT security, vendor management, and IT service management (ITSM)

    • Strong attention to detail with proven ability to clearly define requirements that capture business challenges and identify optimal solutions

    • Strong understanding of Agile, product management, project management and business analysis methodologies

    • Experience in applying user adoption strategies, preferably for Microsoft 365 implementations desired

    • Ability to travel up to 10%

    • Microsoft 365 certifications (Fundamentals and Teamwork Administrator) preferred

    • Experience with planning, configuration, optimization and deployment of Microsoft Azure solutions (PaaS, VMs, AD, Automation, Monitor, etc.) preferred

      In addition to a comprehensive suite of core benefits designed to support employees at all career stages, Northwest FCS provides all employees with 24 paid hours annually to volunteer in their communities; a substantial employer match to our award-winning 401(k) plan; a bonus plan; generous paid vacation, sick, and parental leave; and financial assistance for adoptions. All employees also have access to robust learning opportunities including an Audible subscription and LinkedIn Learning. Jeans/appropriate casual is the standard dress code.

      Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by applicable discrimination laws.

Keywords: Northwest Farm Credit, Spokane , Product Owner-Microsoft Platform, IT / Software / Systems , Spokane, Washington

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