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Background Investigator

Company: Pinnacle Investigations
Location: Spokane
Posted on: September 4, 2020

Job Description:

Background Investigator Pinnacle Investigations offers competitive pay, great career experience, opportunity to grow, and a great work environment for motivated individuals who want to make a difference. We aid our nations top clean air energy producers in building a safe, secure workplace. Our investigators work high level, in-depth background checks on individuals seeking clearance to work at some of the most secure sites in the country. The Nuclear Background Department provides accurate and timely background investigations to our Nuclear Energy clients to assist in determining access to Nuclear Power Plants. This position requires attention to detail, the ability to follow procedures and good communication skills. Working together as a team and contributing to a professional and supportive culture is essential to bringing out the best in our team. Our training procedures are recognized as the top in our industry; we combine classroom instruction with extensive on-the-job training to ensure you succeed in your role. We have a great team and though the work we do is vital, we keep an upbeat atmosphere. If you are interested in being part of our team, read below for information! Hours of Work: Typical schedule is Monday Friday. Shifts range from 5 am 7 pm depending on the staffing needs and preference. Some overtime and weekends will be required. Starting pay: $14.25/hour Job Description: This position may be assigned to a team with different job responsibilities and duties based on preference. This position will be trained on verification calls and you may be requested/assigned to make calls at times, even if the team you are on does not primarily make calls. Team descriptions are below. Verification Team: The verification team has primary responsibility over the processing of the nuclear background reports. This individual will conduct phone interviews with employers, schools, military personnel and references, as well as recording detailed documentation of calls, compiling notes and summaries in a clear, concise and logical manner, documenting and resolving inconsistencies, and evaluating data. This individual should be able to handle numerous tasks simultaneously and perform detailed self-reviews of completed work. Review Team: The review team is responsible for reviewing all completed reports for accuracy and compliance, documenting errors and ensuring the best quality product is sent to the client. This team rarely makes verification calls. It requires strong attention to detail and analytical skills to identify discrepancies and ensure all requirements are satisfied. This individual should have the ability to stay focused and maintain a high degree of accuracy, and should have knowledge of correct spelling, punctuation and grammar to accurately proofread, edit and revise documents. Data Team: The data team is responsible for entering nuclear applications into our software and entering faxes. Strong attention to detail and accuracy are critical to this position because data entry errors can lead to significant delays in our files. This team rarely makes verification calls, but it may be required at times. Requirements Education & Experience: High School Diploma or GED Two years at Collegiate Level or equivalent job experience preferred Preferred areas of experience: Data Entry, Customer Service, Administrative, editing and proofreading. Knowledge, Skills, & Abilities Required: * Excellent organization skills. * Must demonstrate an extreme attention to detail and the capability for handling numerous tasks * Display competent computer skills including Internet, knowledge of basic file management and Microsoft Office (Word, Excel, Outlook), as well as the operation of common office equipment * Ability to apply critical thinking skills to solve problems, and perform self-directed tasks within required time-frames. * Ability to communicate effectively, both orally and in writing. * Ability to quickly absorb new information and procedures, as well as understand and follow directions from supervisors and contribute to a professional and cooperative work environment. * Ability to recall, comprehend and apply company policies and procedures, government regulations and client specific requirements and adhere to strict documentation requirements. * Work in a fast-paced, high-stress, time-critical environment * Accept and apply constructive feedback from multiple sources Pinnacle is a drug-free workplace, including marijuana. We drug test on the first day of training, and positive tests (including marijuana) will be grounds for immediate termination. Benefits Health Insurance Dental Insurance Life Insurance Paid Sick Leave Paid vacation Seasonal bonuses This position is seasonal, with permanent positions available based on performance. Pinnacle Investigations is proud to be a woman-owned business and an equal opportunity employer. We believe in creating opportunity for all and welcome diversity; we commit ourselves to creating a safe, inclusive environment for all.

Keywords: Pinnacle Investigations, Spokane , Background Investigator, Other , Spokane, Washington

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