SpokaneRecruiter Since 2001
the smart solution for Spokane jobs

TurboTax Live Tax Associate – Virtual Nationwide Opportunity! job in Nationwide

Company: Intuit
Location: Spokane
Posted on: November 17, 2020

Job Description:

Description

Overview

Veterans and military families encouraged to apply! If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities

· This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

· Compiling/preparing tax returns for TurboTax Customers

· Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

· Communicate directly with the customer as needed

· Coordinate customer meetings and follow-up

· Communicate updates to credentialed tax experts on assigned customers

· Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

· Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

· Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

· Accurate and complete customer data entered in tax returns for credentialed tax expert review

· High quality customer interactions and experiences

· Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

· Proficient with technology and solid knowledge of computer operations and software.

· Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

· Document customer interactions

· Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Qualifications

· College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

· Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

· Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

· Prior tax preparation experience in a tax practice or retail setting required.

· PTIN required

· Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

· Strong customer service skills with ability to empathize and instill confidence

· Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

· Strong Research skills and the ability to quickly use online resources to find answers

· Critical thinking and problem solving

· Persistence and determination

· Willingness to utilize audio/visual tools to communicate with customers

§ Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

§ Friendly and reassuring on camera

· Bilingual (English/Spanish) communication skills (written & spoken) a plus

Keywords: Intuit, Spokane , TurboTax Live Tax Associate – Virtual Nationwide Opportunity! job in Nationwide, Other , Spokane, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Order Picker
Description: Order Picker Spokane, Washington, US 347871103 Up to 21.00/hr. paid weekly for Package Handlers Shift: Night 10:30 PM - 5:30 AM WAREHOUSE WORKER PACKAGE HANDLER Find out what you
Company: UPS
Location: Spokane
Posted on: 11/26/2020

Sales Representative
Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business. From smart office technology (more...)
Company: Konica Minolta
Location: Spokane
Posted on: 11/26/2020

Endodontist Dentist Built in Referral Base
Description: JOB TITLE: Endodontist Dentist REPORTS TO: Regional Dental Director FLSA: Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020


Dental Assistant I
Description: JOB TITLE: Dental Assistant I REPORTS TO: Practice Manager FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. A (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020

Dental Assistant II
Description: JOB TITLE: Dental Assistant II REPORTS TO: Practice Manager FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. A (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020

Dental Assistant
Description: JOB TITLE: Dental Assistant II REPORTS TO: Practice Manager FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. A (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020

Pediatric Dentist- Guaranteed Comp,up to $25K for Relo & Sign on
Description: JOB TITLE: Pediatric Dentist REPORTS TO: Regional Dental Director FLSA: Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020

Dental Hygienist
Description: JOB TITLE: Dental Hygienist REPORTS TO: Practice Manager/Director, Hygiene Services FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020

Dental Assistant - Indeed Hiring Event
Description: Come join us Thursday, 10/29/2020, from 12:00 PM to 2:00 PM PST for a virtual hiring event Our Recruiting Team will be actively interviewing for Dental Assistant and Dental Hygienist positions in the (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020

Dental Assistant
Description: JOB TITLE: Dental Assistant I REPORTS TO: Practice Manager FLSA: Non-Exempt Welcome to Preventistry We are revolutionizing oral health for everyone by redefining prevention and care. A (more...)
Company: Advantage Dental
Location: Spokane
Posted on: 11/26/2020

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Spokane RSS job feeds