Consumer Underwriter lead

Company: Umpqua Bank
Location: Spokane
Posted on: November 20, 2020

Job Description:

In this role, you will underwrite all Consumer Loan Products offered by the Bank, i.e. term loans and lines while adhering to Bank Policy as well as lending regulations. You will work closely with all store and department associates, offering assistance in the consumer loan process and youll review laser pro documents to ensure accuracy as well as signed documents to minimize any potential loss before loan is booked. Functions Maintain a high level of consumer loan product knowledge and awareness to provide internal customers with information on types of loans, rates, fees, restrictions and accounts, other relevant account information. Assist all associates with the consumer loan process. Maintain knowledge of lending regulations and changes to be compliant. Work in a fast-paced environment accepting faxed consumer loan applications from store locations statewide. Work closely with Loan Processors to assure decisions are made in a timely manner and delivered to store. Work with store associate to deliver exceptional customer service to Bank customer. Deliver superior telephone service and attention to both internal & external customers. Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes. Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position. Qualifications Business degree or completed business courses a plus. 2 years in a consumer loan environment with one year as an underwriter. Strong interpersonal skills with the ability to work in a team setting. Strong written and verbal communication skills with the ability to influence the attitudes and opinions of others. Multitasking with the ability to meet deadlines and solve problems in ambiguous situations. PC literate with experience and proficiency in Microsoft Word, & Excel. P hysical Requirements and Working Conditions Work involves: sitting walking lifting up to 25 pounds. No Travel No relocation offered. About Us We do things a little differently here at Umpqua. Our retail stores serve as community hubs, our associates are given up to 40 hours of volunteer time each year, and were never satisfied with the status quo. But greatness has no finish line, so we continue every day to keep people at the center of everything we do. We focus on building relationships, understanding our customers needs and connecting to people in new and innovative ways always staying true to our mission of providing personalized banking for all people, whenever and however they prefer to bank. Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

Keywords: Umpqua Bank, Spokane , Consumer Underwriter lead, Other , Spokane, Washington