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Company: Intermax Networks
Location: Spokane
Posted on: January 13, 2021

Job Description:

Description: MSP Consulting (40%)* Perform pre-sales engineering; assessing customer needs to determine a best fit of services to provide and their value to the customer.* Coordinate and drive customer onboarding; both through delegation and follow up, and through performing onboarding tasks.* Create and maintain customer roadmap documentation that includes compliance with Intermax MSP best practices and customer technology needs, as well as establishing a timeline of major improvements for the customer environment.MSP Subject Mater Expert (40%)* Windows Server and Microsoft 365 Administration (Mandatory)* WatchGuard firewalls, Ubiquiti Unifi networking, backup operations, Windows Server administration, Solarwinds RMM* Respond to customer issue escalations, providing guidance and direction to staff for resolution or working directly with the customer to resolve the issue.Projects (20%)* Scope and deliver client and internal projects and initiatives.* Timely execution of project tasks, activities, and status reporting.* Perform and delegate responsibilities to design, implement, and maintain client and internal projects.Other duties as assigned. Requirements: * Must have 5+ years of relevant experience in a Windows Server based network* Must have solid troubleshooting skills* Proficient knowledge of user access control, patching and networking stacks* Certifications (MCSE/MCSA) are a strong plus* Advanced knowledge of powershell scripting a strong plus* SolarWinds RMM experience a strong plus* Must have strong communications skills, both verbal and writtenPI128107170

Keywords: Intermax Networks, Spokane , 0000, Other , Spokane, Washington