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Banking Operations Support Specialist

Company: RiverBank
Location: Spokane
Posted on: June 8, 2021

Job Description:

Why RiverBank?RiverBank is an organization that believes in creating a place where each Team Member's unique spirit and individualism can flourish. We believe that our Team Member's ideas and visions are important, and that we can all work together to identify & find solutions to challenges.RiverBank supports local businesses & communities by providing all the high-touch and high expertise service you'd expect from a Relationship Bank with the added perks of striving to implement streamlined technological solutions for our clients.Want to be a part of building a better community?What You'll DoWe need someone who can help out with electronic banking, cash management, bill pay, mobile check deposit, and other stuff as needed. All while providing some pretty awesome customer support to both clients and fellow Team Members. This is a job that requires someone who's detail-oriented and doesn't get easily overwhelmed by having to learn & cover a wide variety of tasks. We're a small bank where everyone chips in together!Provides electronic banking, cash management, operational, and application support for all customers using these services via phone and emailSupports business services (a.k.a. cash management services) which include ACH Origination, Wire Origination, Positive Pay, and Remote Deposit CaptureProvides support and guidance to Bank staff on electronic banking, cash management, and daily deposit operationsCompletes required initial certification and annual recertification and risk and compliance monitoring of all RDC, ACH Origination, and Wire Origination usersAssists with various staff training on electronic banking and cash management processes as neededWorks with our e-Banking vendors as neededHelps with reviewing, writing, & implementing operations and electronic banking-related procedures as neededYour Qualifications1-3+ years of Banking experienceWork experience or training in electronic banking and cash management servicesWe need you to be detial orriented (see what we did there?)Nice to HavesExperience with e-Banking vendors such as Q2, FundTech, iPay, and DataTrades (DCI)A College DegreeDid you see the '1-3+ years of related experience' but actually have 3-5+ years of experience & are tired of being seen as "overqualified"? You won't get that here, we'd love to talk to you!Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a "perfect' candidate. RiverBank is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.More to Know:$36,000 - $53,000 Depending on ExperienceThis position can be performed remotely or In-Office (we'll need you to live near Spokane, WA for needed onsite meetings)Vacation, PTO, Sick Leave, & All Bank Holidays (at least 36+ paid days off total that increase with tenure)90% Employer Paid Medical & 100% Employer Paid Vision, Dental, & Long Term Disability Insurance for every Team MemberAn HRA where an employee only pays $600 towards their medical deductible and the company reimburses any other deductible costs ($2,800 value)Employer-paid Life Insurance (two times your annual earnings)Employer Paid Employee Assistance Program4% company 401k match on contributions after 3 monthsPaid Parental LeaveDiscounted Rates on Pet, Home, & Auto InsuranceIs this role not an exact fit? Feel free to check out the rest of our opportunities @ BambooHR!RiverBank is an equal opportunity employer, committed to hiring a diverse workforce and preserving inclusive hiring practices. RiverBank, Inc. does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: RiverBank, Spokane , Banking Operations Support Specialist, Other , Spokane, Washington

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