Job ID: 298240
CRH's Americas Materials, a division of CRH, is the leading
vertically integrated supplier of aggregates, cement, asphalt,
readymixed concrete and paving and construction services in North
America. Our operations span North America with 24,100 employees at
close to 1,300 locations in 44 US States and 6 Canadian
The Business Relationship Manager (BRM) is an IT leader that is
responsible for engaging with a defined portion (e.g. set
geographies, LOBs, functions) of the business to ensure an
effective and productive relationship between that part of the
business and the IT Organization. The BRM must understand the IT
organization, operating model, processes and solutions so that they
can help maximize the value information and technology bring to the
business. They need to understand the business organization,
business strategy, business objectives, business plan and business
operations which they represent so that they can bring this insight
to bear on the IT strategy, operations and service delivery.
The BRM will help the business develop strategy and implement
solutions that make use of available and/or potential information
and technology. They must continually educate the business as well
as actively provide guidance and support to help the business
leverage available and potential information and technology
solutions and capabilities of the IT organization to help derive
maximum value for the business.
Within IT the BRM represents the voice of the customer, for
their respective portion of the business. In their role, they will
provide guidance and insight to the IT Leadership, functions and
teams as to the technology needs of their constituency. The BRM
will facilitate appropriate business/IT engagement and
collaboration. They will drive successful delivery of service,
projects and solutions to address the business needs, which
includes ensuring that IT has a solid understanding of the portion
of the business they represent, their business value drivers and
their information and technology needs. The BRM must influence the
IT strategy, facilitate the identification, prioritization and
execution of IT projects and help define IT solutions that support
the business strategy. The BRM should provide input and guidance to
the IT organization, on behalf of the business, contributing to the
continual improvement of IT services.
Key Responsibilities (Essential Duties and Functions)
- MS/BS degree in Computer Science, Engineering or equivalent is
preferred; five plus years of related experience; or equivalent
combination of education and experience is preferred
- Experience in a business relationship management or business
This position requires travel to customer and non-customer sites
(estimated at 40%).
- Skilled at leading teams, both with direct staff and indirect
project teams, for purposes of delivery and development
- Strong verbal, written, formal and informal communication
- High business acumen.
- Knowledge on how to define, develop and execute strategic plans
- A solid understanding of the business and significant knowledge
in subject matters pertaining to both IT and the business.
- Skilled at working effectively with cross functional teams in a
- Ability to communicate IT objectives and direction to the
- Capability to work with the business to shape, develop and
execute strategic plans and initiatives
- Ability to assess the current state environment, capabilities
and performance of business and IT
- Monitor and recommend improvements to IT processes.
- Working knowledge of organizational change management methods
- Ability to understand and enforce IT policies and procedures
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
- Able to communicate with others by telephone and in
- Able to utilize a computer for word processing, email
communication, and preparation of documents and presentations.
- May require sitting for extended periods of time.
While performing the duties of this job, the employee is
occasionally exposed to wet and/or humid conditions; moving
mechanical parts; outside weather conditions; and extreme cold
and/or heat. The noise level in the work environment is usually
quiet to moderate.
The statements included in this job description are not intended
to be all-inclusive. They represent typical elements and criteria
necessary to successfully perform the job. Other duties may be
assigned as required. Requirements for this job are subject to
modification by the Company and its designees, and reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
What CRH Offers You
- A culture that values opportunity for growth, development and
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits
- Group retirement savings program
- Health and wellness programs
About CRH Americas
CRH Americas has a long and proud heritage as one of North
America's largest corporations. We are a proud reflection of the
hundreds of family businesses, local and regional companies and mid
to large sized enterprises that together form the CRH Americas
family. CRH Americas operates with a decentralized, diversified
structure, letting you work in a small company environment while
having the career opportunities of a large enterprise.
CRH Americas is a great place to grow! If you're up for a
rewarding challenge, we invite you to take the first step and apply
today! Please complete your online application and profile which
will be sent directly to the appropriate Hiring Manager. Thank you
for your interest in the CRH Americas family!
EOE/Vet/Disability--If you want to know more, please click on
CRH Americas is an Affirmative Action and Equal Opportunity
Date Posted: May 27, 2021