Patient Services Specialist
Company: Providence Health & Services
Location: Colville
Posted on: August 5, 2022
Job Description:
Description Patient Services Specialist - Mount Carmel Hospital
located in Colville, WA On-call, Variable Shift. The Patient
Services Specialist is responsible for securing appropriate patient
account reimbursement by obtaining complex demographic, insurance
and medical information and ensuring this is documented timely and
accurately. Consistently provides superior customer service that
meets or exceeds the expectations of patients, visitors, physicians
and PHS staff, including during periods of high patient volumes or
stressful situations. Obtains accurate and complete information
from patients who are ill, anxious or non-English speaking.
Performs independently while multitasking, problem solving, and
exercising good time management skills in a fast-paced environment.
Maintains knowledge of numerous complex compliance requirements and
insurance plans, which change frequently. Required
qualifications:
- H.S. Diploma or GED
- One (1) year customer service or healthcare registration
Preferred qualifications:
- Some college level coursework, in Medical Terminology or
Medical Assistant
- Registrar and third party payor experience
- Certified Healthcare Access Associate (CHAA) upon hire
- Certified Revenue Cycle Specialist upon hire Our best-in-class
benefits are uniquely designed to support you and your family in
staying well, growing professionally and achieving financial
security. We take care of you, so you can focus on delivering our
Mission of caring for everyone, especially the most vulnerable in
our communities. About Providence At Providence, our strength lies
in Our Promise of "Know me, care for me, ease my way." Working at
our family of organizations means that regardless of your role,
we'll walk alongside you in your career, supporting you so you can
support others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. About the Team
Providence has been serving the Inland Northwest since 1886 when
Mother Joseph and the Sisters of Providence founded Sacred Heart
Medical Center. Today, Providence is the largest health care
provider in Washington located in communities large and small
across the state. In eastern Washington, Providence provides care
throughout Spokane, Stevens and Walla Walla counties. Our
award-winning and comprehensive medical centers are known for
outstanding programs in cancer, cardiology, neurosciences,
orthopedics, women's services, emergency and trauma care,
pediatrics and neonatal intensive care. Our not-for-profit network
also provides a full spectrum of care with leading-edge diagnostics
and treatment, outpatient health centers, physician groups and
clinics, numerous outreach programs, and hospice and home care. We
are committed to the principle that every workforce member has the
right to work in surroundings that are free from all forms of
unlawful discrimination and harassment. We are committed to
cultural diversity and equal employment for all individuals. It is
our policy to recruit, hire, promote, compensate, transfer, train,
retain, terminate, and make all other employment-related decisions
without regard to race, color, religious creed (including religious
dress and grooming practices), national origin (including certain
language use restrictions), ancestry, disability (mental and
physical including HIV and AIDS), medical condition (including
cancer and genetic characteristics), genetic information, marital
status, age, sex (which includes pregnancy, childbirth,
breastfeeding and related medical conditions), gender, gender
identity, gender expression, sexual orientation, genetic
information, and military and veteran status or any other
applicable legally protected status. We will also provide
reasonable accommodation to known physical or mental limitations of
an otherwise qualified caregiver or applicant for employment,
unless the accommodation would impose undue hardship on the
operation of our business. We are a community where all people,
regardless of differences, are welcome, secure, and valued. We
value respect, appreciation, collaboration, diversity, and a shared
commitment to serving our communities. We expect that all workforce
members in our community will act in ways which reflect a
commitment to and accountability for, racial and social justice and
equality in the workplace. As such, we will maintain a workplace
free of discrimination and harassment based on any applicable
legally protected status. We also expect that all workforce members
will maintain a positive workplace free from any unacceptable
conduct which creates an intimidating, hostile, or offensive work
environment. Requsition ID: 100689 Company: Providence Jobs Job
Category: Patient Access Job Function: Revenue Cycle Schedule:
Per-Diem Shift: Variable Career Track: Admin Support Department:
3044 PMCH PATIENT ACCESS E 1ST FLR Address: WA Colville 982 E
Columbia Ave Providence is proud to be an Equal Opportunity
Employer. Providence does not discriminate on the basis of race,
color, gender, disability, veteran, military status, religion, age,
creed, national origin, sexual identity or expression, sexual
orientation, marital status, genetic information, or any other
basis prohibited by local, state, or federal law.
Keywords: Providence Health & Services, Spokane , Patient Services Specialist, Other , Colville, Washington
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