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Franchise Business Coach

Company: Surface Experts Franchising
Location: Spokane
Posted on: September 21, 2022

Job Description:

Surface Experts Franchise Business Coach

Surface Experts is a rapidly growing franchise system that is currently seeking a dynamic business minded Franchise Business Coach to work directly with our franchise partner network to help them achieve their individual and company goals.

Job Summary

As a Franchise Business Coach, you are a critical member of the Surface Expert team and will be the primary point of contact between the franchise partners and the Surface Expert Support Center. You will provide strategic business support, coaching, and development to franchise partners to influence their growth by driving top line sales, maximize profitability, and ensure the customer experience is top notch.

Position Location: Spokane, Washington - Must live local - this is not a remote position

Employment Status: Permanent Full-time

Travel: 25% (1 week per month) within the US

Compensation: $80,000 to $100,000 (commensurate with experience)

You Will Be Responsible For

--- Developing successful Surface Expert franchises

--- Providing financial & KPI management coaching

--- Strategic visioning and implementation with franchise partners

--- Creating and managing the franchisee ongoing support framework

--- Acting as a communication conduit to the senior leadership team

--- Training and coaching franchisees on operational functions such as sales, staff recruitment, training, retention, and goal setting

--- Creating opportunities for franchisee collaboration and sharing of best practices

--- Franchisee compliance to Surface Expert brand standards and action compliance issues as needed

--- Problem solving and sourcing solutions

--- Building and potentially leading the future Franchise Business Coach team

Characteristics for success

You are an ideal candidate if you are a self-starter with a track record of success who can inspire, motivate, and influence. You have experience building and managing teams and have heart for people. You are an organized, multi-tasker who is an effective communicator and able to keep others accountable. You enjoy creating, building, and managing support structures for a rapidly growing franchise system. You are a leader who loves to develop talented teams that strive to achieve results. Most importantly, you have a deep sense of empathy for entrepreneurial business owners and a passion for helping others succeed.

You Must Have

--- 5 + years' experience in small business

--- Strong financial and business acumen

--- Proven track record of coaching and mentoring others to achieve results

--- Ability to analyze data and create strategic plans to meet set targets

--- Excellent interpersonal and relationship skills

--- Ability to evaluate performance and drive action

--- Experience in staff recruitment, retention, and management

--- Proficiency with Microsoft Office Applications

--- Strong verbal and written communication skills

--- Effective conflict resolution skills

Compensation: $80,000.00 - $100,000.00 per year

Surface Experts is a growing national franchise system based in Spokane, WA. We are looking for energetic, collaborative people to join our fun and vibrant team culture.

From our headquarters in the Steam Plant Building in downtown Spokane, we currently support 51 franchises across the country.


    • Put relationships first
    • No jerks
    • Integrity
    • Be humble
      • Be curious
      • Seek to understand the cause of the problem
      • Work smart
      • Constantly improve
        • Be organized
        • Be teachable
        • Put business needs above personal wants

          This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

Keywords: Surface Experts Franchising, Spokane , Franchise Business Coach, Other , Spokane, Washington

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