Posted on: November 26, 2022
Job Title: Courtesy Clerk Reports to: Customer Service / Service
Operations Manager Salaried or Hourly: Hourly Job Code: 000725,
100629 Department: Front End Date: March 2015
Position Purpose: Provides courteous, efficient bagging, carry-out
and general customer service to ensure customer service in an
efficient, safe and courteous manner.
Key Responsibilities & Accountabilities:
- Maintains an atmosphere of enthusiastic customer awareness with
emphasis on fast, friendly, and excellent customer service.
- Maintains a friendly and cooperative working relationship with
co-workers and supervisors.
- Assists customers with product location, bagging orders and by
offering and providing carry-out service.
- Verifies prices, returns merchandise from checkstand to shelves,
obtains products as requested by customer or checker, retrieves
shopping carts from parking lot, assures adequate supply of bags
and processes bottle returns according to proper procedure.
- Keeps parking lot and customer areas clean. Responsible for
maintaining Company cleanliness and safety standards in store
aisles, entry ways, parking lot and restrooms and properly
completing required work logs.
- Responsible for staying current on product location, new
products, sales and promotions, and ensuring a safe and secure work
- Responsible for keeping checkstand area clean, neat and properly
- Performs other duties as required or directed, such as stocking,
cleaning and rotating merchandise.
- Responsible for performing all job duties accurately, safely and
with honesty and integrity.
- Represents the store in a positive manner to the customers and
Skills and Physical Requirements:
- Ability to be friendly, courteous, tactful and to maintain
composure in dealing with customers and co-workers.
- Must possess good oral communication skills. Ability to
understand and follow instructions and be a team player. Ability to
understand and accept instructions and to communicate with
co-workers and the public.
- Frequently reaches, lifts, stacks and maneuvers objects and
weights up to approximately 55 lbs.
- Ability to do repetitious work safely and to operate front end
equipment such as electric wheelchairs, motorized cart collecting
devices, brooms, mops, carts and shovels.
- Ability to learn product location, proper bagging procedures and
other Company customer service policies.
- Ability to identify situations that may require immediate
attention or intervention and to react according to Company
policies and procedures.
- Ability to stand or sit for long periods of time, walk rapidly,
bend, stoop, twist and turn frequently. Manual dexterity and good
eye-hand coordination are necessary. May climb ladders.
- Ability to work outside during all weather conditions to provide
assistance to customers and to push and collect carts.
- Complies with all Company policies including safety, loss
prevention, attendance, grooming standards and dress codes.
- Ability to present a positive image to the public.
- Other necessary and required duties.
- Exposure to potential hazards exists with respect to equipment,
tools and work aids necessary to perform job duties.
- Various work conditions consist of a temperature controlled store
and an outdoors environment with varying temperatures.
Safety - Sensitive Position:
Job responsibilities include tasks or duties that could affect the
safety or health of the employee performing the task or others.
The above statements are intended to describe the general nature of
work performed by employees assigned to this job. If you have
questions regarding your ability to physically perform the listed
job duties and requirements - e.g. lifting, standing, bending, etc.
- please speak to your Store Director. All team members must comply
with Company, Division, and Store policies and applicable laws. The
responsibilities, duties and skills required of personnel so
classified may vary within each store and from store to store.'
* One location
Job Types: Full-time, Part-time, Contract
Pay: From $14.59 per hour
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Day shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability
* Customer Service: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Albertsons, Spokane , Courtesy Clerk, Other , Spokane, Washington
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