Swing Shift - Customer Support Rep - Entry Level

Company: Aston Carter
Location: Greenacres
Posted on: January 22, 2023

Job Description:

Description:
--- Assists customers with new and existing claims
--- Promotes participation of our client's preferred provider programs and services when applicable
--- Provides telephone coverage in accordance with position description
--- Adheres to the standards put forth in call strength audit guidelines
--- Actively works to increase product knowledge - utilizes KM and resources from the SCO Intranet pages
--- Meets performance and dependability expectations as outlined by management
--- Contributes to a positive and respectful environment that fuels engagement
--- May be called upon to handle additional duties as required
Skills:
customer service, insurance, customer support, health care, customer service call center, call center
Top Skills Details:
customer service, insurance,customer support,health care,customer service call center,call center
Additional Skills & Qualifications:
--- Secure and maintain state and non-resident licenses
--- Regular evening, weekend and holiday coverage as dictated by business needs
--- Excellent written and verbal communication skills
--- Proficiency in Microsoft Outlook and Word
--- Complete ongoing job-related training as assigned through ATLAS or otherwise
Experience Level:
Entry Level


About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Spokane , Swing Shift - Customer Support Rep - Entry Level, Other , Greenacres, Washington