Addus Service Coordinator Colville WA
Company: Addus HomeCare
Location: Colville
Posted on: March 16, 2023
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Job Description:
Job DescriptionPosition Summary: Responsible for coordinating
administrative, business and other operational activities such as,
but not limited to, HR, payroll, A/P, scheduling direct service
staff and resolving client issues in conjunction with the Agency
Director.Essential Duties:Schedules employees as directed by
client's care plan established upon intake.Processes patient
authorizations and communicate with central admissions, enter
reauthorizations into client record and ensure chart preparation
for all new clients.Creates work schedules by entering schedules
into the system, manages changes to client schedules due to client
request, illness, vacation or leaves of absence. Provides alternate
coverage to ensure the client's care plan is followed and client
services are not interrupted.Contacts care providers and clients to
provide service updates.Conducts monthly client wellness calls and
conducts home visits as required.Provides thorough, complete
follow-through on escalated client complaints and theft
claims.Supervises direct service employees by setting expectations
for attendance, performance and conduct by holding employees
accountable to the company's policies and guidelines.Assists with
the new hire process for all new employees and ensures all
documentation is completed accurately and in a timely
manner.Ensures WOTC applications, Form I-9, and any other
applicable paperwork is completed in a timely manner for each new
direct service employee.Maintains accurate HR system records and
ensures all employee records including payroll records are
current.Sets up training for all new and current employees. May
oversee or facilitate classes including quarterly in-service
meetings.Follows up on all Private Duty "Hot-Lead" Assessments and
Deposits.Coordinates Internal Audit Responses to the Contracts
Department and QA team for employee and other files.Files APS
Reports and follows up with agency and handles related employee
issues as appropriate.Ensures the appearance of the branch's open
environment is professional: neat, clean, orderly and generally
free of clutter.Maintains confidentiality at all times due to
access to sensitive information.Complies with all Managed Care
Organization, Medicare, Medicaid, and HIPAA regulations and
requirements at all timesPerforms other duties as assignedPosition
Requirements Competencies:Must have high school diploma or
equivalent.Preferred additional education such as a diploma from an
accredited vocational school or college.Must have three to five
years of recent experience working in a healthcare environment or
related field.Understanding of basic medical
terminology.Interpersonal, organizational and communication
skills.Computer skills including but not limited to Microsoft Word,
Microsoft Excel and Scheduling program.May have to travel between
facilities occasionally.Must have reliable transportation, valid
driver license, and state required insurance.Addus provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation and training.
Keywords: Addus HomeCare, Spokane , Addus Service Coordinator Colville WA, Other , Colville, Washington
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