IT Product Support Administrator
Company: VirtualVocations
Location: Spokane
Posted on: September 14, 2023
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Job Description:
A company is looking for an IT Product Support
Administrator.
Key Responsibilities:
Effectively troubleshoot technical issues with customers over the
phone or email
Partner with Customer Support, Customer Success, and Development
staff regarding technical issues
Create and maintain detailed troubleshooting documentation
Required Qualifications:
2-3 years of customer service and product support experience
Excellent people management skills
Ability to work under pressure
Excellent analytical and troubleshooting skills
Maintain cooperative and effective working relationships within the
company
Keywords: VirtualVocations, Spokane , IT Product Support Administrator, Other , Spokane, Washington
Click
here to apply!
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