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Patient Care Coordinator - Seattle, WA

Company: Optum
Location: Spokane
Posted on: June 30, 2024

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start -Caring. Connecting. Growing together. -
As -a Patient Care Coordinator, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. Positions may be available in the following areas: - Emergency Room, Operating Room, Outpatient, Infusion, Maternal Child, and Transplant Services.
Location: 904 7th Ave, 8th Floor, Seattle, WA
Schedule: Monday - Friday; 8 AM - 5 PM PST
Primary Responsibilities:

Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
Organizes and schedules patient services and appointments for referrals or follow - ups ensuring proper information is forwarded to practitioners
Utilizes computer systems to enter, access or verify patient data in real - time ensuring accuracy and completeness of information
Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
Processing DME ordering
Help with Prior Authorization and insurance verification

What are the reasons to consider working for UnitedHealth Group? - - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. -Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma / GED (or higher)
6+ months of experience in an office setting, customer service setting (over the phone or face to face), phone support role or call center environment
Intermediate level of proficiency in Microsoft Office -

Preferred Qualifications:

6+ months of experience with Prior Authorization and insurance knowledge
Understanding of medical terminology
1+ years of Registration experience in a hospital or medical setting
Prior experience with EPIC - -
Working knowledge of insurance policies and procedures and patient care settings -

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Washington Residents Only: -The hourly range for Washington residents is -$16.54 to $32.55 -per hour. -Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. -UnitedHealth Group complies with all minimum wage laws as applicable. -In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. - -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -
UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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#RPO, #RED

Keywords: Optum, Spokane , Patient Care Coordinator - Seattle, WA, Other , Spokane, Washington

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