Company: ENGIE Insight
Posted on: August 17, 2019
ENGIE Insight, formerly Ecova, partners with multi-site businesses
that aim to thrive in a sustainable world. With a foundation of
accurate and comprehensive resource data including energy, water,
waste and telecom we apply technology and people expertise to lower
costs, drive efficiencies and reduce environmental impact. More
than 1,000 customers, including 25% of the Fortune 500, turn to
ENGIE Insight to help move their sustainable resource management
ENGIE Insights people are our greatest strength, bound by our
vision to enable a sustainable world where people, organizations
and the environment thrive. We are PASSIONATE about making our
company and the world a better place, RESPONSIBLE in working with
commitment and accountability, COLLABORATIVE with our colleagues
and clients, and AGILE enough to work in a dynamic, changing
The wide-ranging expertise of our diverse team fuels the innovation
that places us on the leading edge of the energy industry. As such,
we nurture a company culturethrough training, mentoring and
professional developmentthat encourages all employees to thrive. If
this the kind of place you see yourself working, we invite you to
join ENGIE Insight.
*IN ORDER TO BE CONSIDERED FOR THE ROLE, YOUR RESUME MUST BE
ATTACHED IN YOUR APPLICATION.
Under the direction of a Project Coordinator or Team Leader, is
responsible for performing all facets of opening and closing
accounts for a designated special project.
Collect information and details regarding needed utility
Coordinate setup and/or closure of accounts with utility
May also coordinate meter sets, including negotiating terms and
Resolve service related issues.
Create sites/accounts in system.
Manage and maintain multiple spreadsheets containing large
Coordinate various details for special project.
Analyze and review reports and spreadsheets for accuracy,
completeness, and errors.
Identify and resolve errors in both written and text documents.
Respond to customer questions, complaints and concerns to ensure
customer retention and satisfaction.
May provide administrative services such as copying documents,
composing email and internal memos, and creating presentations and
Generate reports and prepare and monitor invoices.
Perform tasks including answering customer calls, responding to
emails, printing and/or creating training materials, data entry,
scheduling meetings and training sessions, filing documents.
Support project team as needed to meet deadlines.
Performs related work as required.
* High school diploma or equivalent. AA degree a plus.
* Requires prior experience involving customer service, interacting
with clients in person and by phone, and organizing and
prioritizing work tasks. Prefer experience working with
construction, contractors or utilities.
* Standard concepts, practices, and procedures within a particular
* Strong organizational skills and attention to detail.
* Ability to multi-task.
* Ability to deliver a high level of customer service both
internally and externally.
* Effective communication skills, both written and verbal
* Ability to remain calm during hectic periods of activity.
* Proven ability to work with Microsoft Office Suite products.
* Demonstrated ability to plan and accomplish goals within a
ENGIE INSIGHT INFORMATION
Our salaries are competitive and commensurate with experience. We
are a performance-based culture and have goal-based incentive
programs and generous employee benefits. Our comprehensive benefit
package includes medical, dental, vision insurance, life, AD&D,
short- and long-term disability insurance. We also offer flexible
spending accounts and 401(k) with a generous employer match.
ENGIE Insight is an equal opportunity and affirmative action
employer. All qualified applicants will be considered without
regard to age, race, color, national origin, ancestry, sex, sexual
orientation or preference, religion, marital status, citizenship,
veteran status, or physical or mental disability.
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Keywords: ENGIE Insight, Spokane , Project Specialist, Other , Spokane, Washington
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