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HL Direct Lending Support Specialist-Spokane

Company: Umpqua Bank
Location: Spokane
Posted on: November 9, 2019

Job Description:

Assist in the loan processing of all mortgage loan files for the Direct Lending Group. Support the loan processor by performing a variety of loan specific tasks. Functions Perform order outs on all loans (set up escrow, order flood determination and appraisal) Request VOEs (written and verbal) Request Evidence of Hazard Insurance Request Verification of Mortgage/Rent Order Condo documentation Order Manufactured Home labels and certs Order FHA Case Numbers and/or CAIVRS Submit loans to UW for credit approval when needed Perform Cancellation process Back up Processor when needed Back up initial disclosures when needed Qualifications High school diploma or GED required. Two years of administrative, customer service and problem-solving experience. Knowledge of administrative, customer service and problem-solving practices and office procedures. Ability to establish and maintain electronic and manual filing and record keeping systems. Ability to prepare standard reports, correspondence and records. Ability to troubleshoot and provide quality customer service. Physical Requirements and Working Conditions Work involves: Extended periods of sitting occasional walking lifting up to 10 pounds. No relocation is offered. About Us We do things a little differently here at Umpqua. Our retail stores serve as community hubs, our associates are given up to 40 hours of volunteer time each year, and we're never satisfied with the status quo. It's no wonder we've made "Fortune's 100 Best Companies to Work For" eight years in a row. But greatness has no finish line, so we continue every day to keep people at the center of everything we do. We focus on building relationships, understanding our customers' needs and connecting to people in new and innovative ways -- always staying true to our mission of providing personalized banking for all people, whenever and however they prefer to bank.Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

Keywords: Umpqua Bank, Spokane , HL Direct Lending Support Specialist-Spokane, Other , Spokane, Washington

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