Field Service Technician II (installation)
Company: NCR
Location: Spokane
Posted on: January 9, 2021
|
|
Job Description:
About NCR NCR Corporation (NYSE: NCR) is a leading software- and
services-led enterprise provider in the financial, retail and
hospitality industries. NCR is headquartered in Atlanta, Georgia,
with 36,000 employees globally. NCR is a trademark of NCR
Corporation in the United States and other countries.TITLE: Field
Service Technician II - Installation LOCATION: Spokane WA Role
Description: As a Field Service Technician, you are part of our
services support team and your passion for providing exceptional
customer service contributes to our world class high level of
customer satisfaction. Acting as a first line response to customers
on-site in your assigned territory you will communicate in an open,
helpful, and engaging manner with your focus being finding the
right solution with each customer. You will connect with our
customers to address questions and resolve various problems on-site
(some uncommon), knowing when and who to turn to for support. You
will organize, triage customer issues, and even handle some
problems before they start. No matter the situation, your formal
training (provided through NCR) will allow you to provide customers
what they need when they need it. Additionally, you will always be
on the lookout for preventative measures you can take, escalate
issues, and serve as an ambassador for the NCR brand. Your goal is
to keep our customers completely assured and satisfied through your
technical expertise and consistent and constant communication. Job
responsibilities include but are not necessarily limited to: *
Responding to customer installation, maintenance, and service calls
promptly and effectively * Servicing electromechanical equipment
like ATMs and self-checkout systems within an assigned territory *
Overseeing hardware maintenance, installation, network management,
multi-vendor maintenance, and software support * Utilizing your
technical skills on products like peripherals, large system
printers, plotters, enterprise level servers, communications
equipment, networks, and item processing sorters (for example,
Ethernet, Token-Ring, StarLAN, NetBIOS, X.25, etc.) * Performing
maintenance repair and system overhauls (like modular swaps and
unit replacements) * Managing everything from network faults and
traffic, to configuration, security, and remote system access *
Capturing customer information to complete invoicing * Logging all
customer calls and activity and tracking all expenses incurred in
the delivery of services Job requirements and basic qualifications:
* Knowledge of systems architecture, database management systems,
and network/system management * Familiarity with large servers,
mainframe computers, and imaging software * A+ Certification,
CompTIA, N+ Certification, PC skills, basic electronic skills, and
some specific hardware and operating system familiarity * One to
three years of related experience (but more than that is always a
plus) * Working knowledge of Microsoft Office Suite, Windows XP,
and Windows 2000 * Local candidates strongly preferred (this
position is not eligible for paid relocation and candidates must be
available to begin work promptly in the assigned geographic
territory) * High School Diploma or GED (Associate Degree or higher
preferred) * Must be authorized to work in the U.S. * Must be at
least 21 years of age * Must have a valid driver's license and
driving record that satisfies NCR fleet requirements * Ability to
perform essential functions of the job with or without a reasonable
accommodation * Essential functions of this position include
prolonged travel with driving several hours per day, rotating and
weekend shifts, carrying and lifting tools, parts, and equipment
weighing up to 50 lbs without assistance, bending, squatting,
walking, standing, sitting, reaching, working with your hands, and
repetitively grasping and manipulating objects of varying size and
weight requiring fine motor skills and hand-eye coordination for
prolonged periods of time * Three weeks of job-related training
will be provided within the dedicated NCR Facility, but
foundational knowledge and experience in these areas are key.
Benefits * 7 Paid holidays * Paid vacation * 6 Paid floating
holidays * 401K savings and retirement plan * Medical insurance
available immediately Intrigued on why this role is like no other?
Please click the apply button or link to find out more. Offers of
employment are conditional upon passage of screening criteria
applicable to the job. EEO Statement Integrated into our shared
values is NCR's commitment to diversity and equal employment
opportunity. All qualified applicants will receive consideration
for employment without regard to sex, age, race, color, creed,
religion, national origin, disability, sexual orientation, gender
identity, veteran status, military service, genetic information, or
any other characteristic or conduct protected by law. NCR is
committed to being a globally inclusive company where all people
are treated fairly, recognized for their individuality, promoted
based on performance and encouraged to strive to reach their full
potential. We believe in understanding and respecting differences
among all people. Every individual at NCR has an ongoing
responsibility to respect and support a globally diverse
environment.Statement to Third Party Agencies To ALL recruitment
agencies: NCR only accepts resumes from agencies on the NCR
preferred supplier list. Please do not forward resumes to our
applicant tracking system, NCR employees, or any NCR facility. NCR
is not responsible for any fees or charges associated with
unsolicited resumes.
Keywords: NCR, Spokane , Field Service Technician II (installation), Professions , Spokane, Washington
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Professions JobsFreight/Receiving Description: Job DescriptionPosition Purpose:Associates in Freight/Receiving positions ensure Company: The Home Depot - General Location: College Place Posted on: 01/21/2021 31B Military Police - Police Officer Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Have you ever dreamed of making an impact How about serving your community, State, and Nation As a Military Police Officer for the Army (more...) Company: Army National Guard Location: Spokane Posted on: 01/21/2021 Delivery Driver - Uber Eats Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...) Company: Uber Eats Location: Garfield Posted on: 01/21/2021 OTR CDL A Van or Hopper Company Driver Description: Job Description: br AHEAD OF THE CURVE At H M Trucking, we know what it takes to get ahead of the curve and stay there. Whatever lies ahead for you make sure H M Trucking is with you every step and (more...) Company: H & M Trucking Inc Location: Cheney Posted on: 01/21/2021 CDL Dedicated Drivers - Local & Regional Routes - Moses Lake, WA $5K Sign-On Bonus! Description: Dedicated Truck Drivers Wanted Earn up to 80K PLUS up to 5K Sign-On Bonus We are looking for Class A drivers who want to be part of a safe, highly motivated and exciting team. Is Work Life Balance (more...) Company: CRST Dedicated West Location: Cheney Posted on: 01/21/2021 Delivery Driver - Weekly Pay Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll Company: Uber Eats Location: Garfield Posted on: 01/21/2021 Class A Drivers Description: br br br Class A Drivers br Call 888 991-1477 X 245 or Apply Online Below br br Certified Freight Logistics has hauled refrigerated products on the West Coast since 1928. We are a third-generation (more...) Company: CFL - Certified Freight Logistics Location: Cheney Posted on: 01/21/2021 12K Plumber Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Clean, running water and heat are necessities of life, and as a Plumber for the Army National Guard, you'll train for a career that will (more...) Company: Army National Guard Location: Spokane Posted on: 01/21/2021 Class A Owner Operator - Teams Description: br br Forward Air LTL: Who is Forward Air Why would an Owner Operator consider leasing on to Forward Air's OTR LTL program Well, for starters - Our recruiters are forced to sing their choice of (more...) Company: Forward Location: Spokane Posted on: 01/21/2021 Truck Driver Description: Job PostingCHS Northwest--has an exciting opportunity at our--Spokane / Addy WA Propane Location. We are looking for a Full Time--Truck Driver--to deliver product / propane as needed in our Addy, WA area. (more...) Company: CHS Location: Spokane Posted on: 01/21/2021 |