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Sales Advisor,Small Commercial

Company: Travelers
Location: Spokane
Posted on: February 15, 2020

Job Description:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. Under general supervision, consults and counsels with prospective customers via telephone & email to sell Commercial Lines Small Business products. Utilizes strong understanding of Travelers Commercial Lines Small Business products and underwriting guidelines to gather required customer information, evaluate, and properly classify, individual risks. Represents Travelers in a positive manner while identifying needs, overcoming objections and closing sales as appropriate. This job does not manage othersEstablish rapport and provide a superior customer and sales experience with prospective customers. Develops knowledge and stays current on available Small Commercial Insurance products, underwriting and sales processes and features to counsel and sell. Support long and short term business strategies to effectively achieve growth and profitability objectives. Follow Select Travelers Express Underwriting Best Practices to evaluate new Select Accounts business to accept, decline, modify, rate, and quote these accounts. Ability to multi-task and manage workflow from various sources (external campaign partners, internal transfers) and channels (inbound/ outbound phone, email & fax). Negotiate price, product, and coverage issues on individual accounts and/or recommendation to Underwriter (as appropriate). Demonstrate strong active listening skills to identify problems or objections. Handle objections professionally while clearly articulating relevant product and corporate features, benefits, and value to the consumer. Achieve and maintain the minimum required quality and underwriting metrics while consistently striving to improve. Develop and maintain strong agency relationships and be knowledgeable about the competitive marketplace. Receive and implement constructive feedback in the form of professional coaching. Demonstrates the ability to build positive partnerships with other business groups to support sales and service needs for prospects and customers. Participate and/or lead related projects and assignments (e.g., review and develop sales strategies, sales and product workflows, product offerings and features, etc. Perform other duties as assigned.3+ years of Small Commercial Sales experience preferred. Intermediate or advanced understanding of the sales process preferred. Intermediate or advanced sales aptitude preferred. Thorough or comprehensive knowledge of Small Commercial Insurance products preferred.Intermediate or advanced ability to multi-task within a high volume sales center environment preferred. Basic ability to make wise decisions quickly and efficiently in a fast paced environment preferred. Basic ability to effectively deliver a sales presentation targeted at specific business types and comfortably overcome objections preferred. Basic ability to adapt to change preferred. Basic demonstration of desire and willingness to succeed, with proven track record of success preferred. Basic experience utilizing Travelers rating/issuing platforms is preferred. High school diploma or equivalent. Minimum of 2 years of work experience. General knowledge of Small Commercial insurance products. Ability to obtain Commercial Property/Casualty License. Understanding of the sales process with basic sales aptitude and skills. Basic ability to demonstrate a positive and professional demeanor to counsel, sell and build rapport with customers, agents, peers and leadership. Basic ability to build and maintain professional and positive relationships. Basic ability to multi-task within a high volume sales center environment. Basic ability to work independently and in a team environment, including working with remote peers and leadership. Intermediate computer keyboard skills. Intermediate level verbal and written communication skills. Travelers is an equal opportunity employer.

Keywords: Travelers, Spokane , Sales Advisor,Small Commercial, Sales , Spokane, Washington

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