Full Time Sales Lead - River Park Square

Company: PANDORA A/S
Location: Spokane
Posted on: May 26, 2023

Job Description:

THE PRIMARY RESPONSIBILITY OF THE SALES LEAD IS TO SUPPORT MANAGEMENT IN GENERAL OPERATIONS OF THE STORE TO ENSURE A GREAT CUSTOMER EXPERIENCE AND MAXIMUM PROFITABILITY

Essential Functions:

* Supervises associates engaged in all selling and operational activities, including inventory management, ringing POS transactions, and in performing services for customers.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
* Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
* Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
* Supports and administers receipt and dispatch of inventory and supplies according to company policy.
* Models selling expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Builds and maintains a solid customer following through building loyalty and clienteling.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
* Participates in and facilitates visual directives including execution of planograms and merchandise replenishment.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required

Job Requirements:

* Must be 18 years of age or older.
* Must have a high school diploma/GED Must have 1-3 years; retail experience (Sales; Luxury or Jewelry Sales preferred)
* Excellent communication skills
* Excellent customer service skills
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

If you are a passionate team player with a can-do attitude, you will thrive-in our fast-paced, colorful world. Come SHINE with US!

Keywords: PANDORA A/S, Spokane , Full Time Sales Lead - River Park Square, Hospitality & Tourism , Spokane, Washington