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E-Commerce Shipping Clerk - (Outlet) Spokane, WA - Full-time/Hourly

Company: Goodwill Industries of the Inland Northwest
Location: Spokane
Posted on: March 28, 2020

Job Description:

Closes: 4/6/20NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.Summary: Assist with the flow of merchandise within the E-Commerce department. Pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carrier, and track packages online. Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized and safe work area. Must pass a background check.Essential Duties and Responsibilities include the following:

  • Provide excellent customer service.
    • Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
    • Acquire orders to be pulled for shipping from ShopGoodwill/E-Books.
    • Ship sold merchandise following current shipping vendor or other carriers' requirements and procedures as directed.
    • Acquire boxes from donated goods for shipping, to minimize costs.
    • Utilize packing materials appropriately when packing merchandise. Pack breakable/fragile items in an effective manner to minimize or prevent loss while maximizing best use of materials.
    • Produce End of Day Reports from current shipping vendor website or other carriers as directed.
    • Provide and prepare accurate shipping records of merchandise sent out.
    • Assist with store merchandise returns as directed.
    • Act as back-up E-Commerce Associates when/as directed.
    • Track packages through tracking numbers.
    • Attend mandatory training and facility/store meetings.
    • Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
    • Work collaboratively with Workforce Development and Social Services to provide client services.
    • Properly wear and maintain all required Personal Protective Equipment (PPE).
    • Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
    • Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
    • Other duties as assigned.

Keywords: Goodwill Industries of the Inland Northwest, Spokane , E-Commerce Shipping Clerk - (Outlet) Spokane, WA - Full-time/Hourly, Professions , Spokane, Washington

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